Award

GSS23862 - RM6277- Customer Service Advisor

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 1 release in its history.

Award

30 Nov 2023 at 10:56

Summary of the contracting process

The UK Shared Business Services Ltd (UK SBS) has awarded a contract for a Customer Service Advisor. The procurement method was selective, involving a call-off from a framework agreement. The contract value is £36,144.20 GBP, with a contract period from November 10, 2023, to October 8, 2024. The buying organisation, UK Shared Business Services Limited, is located in SWINDON, England. The award notice was published on November 30, 2023, and the tender period ended on October 6, 2023.

This contract presents an opportunity for SMEs and VCSEs interested in supplying personnel services. Businesses well-suited to compete would include organisations offering temporary staffing solutions, especially those capable of meeting the requirements for customer service advisors. The contract period allows for a year-long engagement, providing stability for the successful supplier. Potential bidders should consider the specific details outlined in the award notice to determine their alignment with the contract's scope and deliverables.

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Notice Title

GSS23862 - RM6277- Customer Service Advisor

Notice Description

***Please note this is an award notice, not a call for competition*** UK Shared Business Services Ltd (UK SBS) have a requirement to bring in a Customer Service Advisor. This has been source via direct award against CCS RM6277 Non Clinical Temporary Framework

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1940f33a-a846-4a41-9129-18167e335f3a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1eaeb9aa-0f65-4917-b11a-5b257af08bf9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£36,144 Under £100K
Lots Value
Not specified
Awards Value
£36,144 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Nov 20232 years ago
Submission Deadline
6 Oct 2023Expired
Future Notice Date
Not specified
Award Date
10 Nov 20232 years ago
Contract Period
10 Nov 2023 - 8 Oct 2024 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified

Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

HAYS SPECIALIST RECRUITMENT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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