Award

GLD Service Desk Tool

CPS

This public procurement record has 1 release in its history.

Award

29 Sep 2017 at 14:52

Award Notice
Summary of the contracting process

The Government Legal Department (GLD), part of the Crown Prosecution Service (CPS), has awarded a contract for the GLD Service Desk Tool, aimed at renewing IT service desk facilities under the G-Cloud 9 Framework Agreement. This project falls under the industry category of helpdesk and support services, with a total contract value of £197,414 and a contract period from 30th July 2017 to 29th July 2019. The procurement method used was selective, specifically a restricted procedure, with the tender period concluding on 21st July 2017. The delivery location for the services is London, with a specific postal code of WC2B 4TS.

This tender presents an excellent opportunity for businesses specialising in IT service management, particularly those with experience in cloud software solutions. With the procurement being open to small and medium-sized enterprises (SMEs), it encourages competitive participation from firms that can offer innovative and efficient service desk mechanisms. Organisations that provide helpdesk support services and have the capability to deliver under the constraints of a public sector framework would be well-positioned to compete effectively for similar future contracts.

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Notice Information

Notice Title

GLD Service Desk Tool

Notice Description

The Government Legal Department (GLD) awarded a contract to a supplier to renew IT service desk facilities under the G-Cloud 9 Framework Agreement (RM1557ix). Lot 2 - Cloud Software

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-195c9b6a-429a-4190-b040-9a7115fc57e6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/28104dd5-49c5-4da7-aa63-8a71957b3943
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72253000 - Helpdesk and support services

Notice Value(s)

Tender Value
£197,414 £100K-£500K
Lots Value
Not specified
Awards Value
£197,414 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Sep 20178 years ago
Submission Deadline
21 Jul 2017Expired
Future Notice Date
Not specified
Award Date
27 Jul 20178 years ago
Contract Period
29 Jul 2017 - 29 Jul 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CPS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
WC2B 4TS
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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