Award

Contract for the provision of Accurx Gold Bundle , Bronze Bundle and Appointment Booking for NHS Hertfordshire and West Essex ICB

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Award

29 Aug 2025 at 08:11

Summary of the contracting process

The NHS South, Central and West Commissioning Support Unit has awarded a contract titled "Contract for the provision of Accurx Gold Bundle, Bronze Bundle and Appointment Booking" for NHS Hertfordshire and West Essex ICB. This initiative falls under the medical software package category and aims to enhance digital pathways in general practice. Located in the East of England, UK, this procurement reached the award stage and was completed via a selective procurement method, specifically a call-off from the CCS G-Cloud 14 Framework agreement. The contract, worth £1,991,157.46, was awarded to Accurx Limited on 17th July 2025, with the performance period commencing on 1st October 2025 and concluding on 30th September 2027.

This procurement presents significant opportunities for businesses specialising in medical software solutions, particularly those focusing on online consultations, video consultations, and SMS messaging tools. Given that the procurement method involved a framework agreement, firms with pre-existing listings on such frameworks would find themselves well advantaged. Furthermore, the contract's suitability for small and medium-sized enterprises (SMEs) indicates a favourable environment for smaller companies looking to expand within the healthcare provision sector. The successful tenderer, Accurx Limited, exemplifies the potential for SMEs to secure valuable contracts that drive growth and innovation in healthcare digitalisation.

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Notice Title

Contract for the provision of Accurx Gold Bundle , Bronze Bundle and Appointment Booking for NHS Hertfordshire and West Essex ICB

Notice Description

The NHS England National Commercial and Procurement Hub supported NHS Hertfordshire and West Essex ICB to place a new contract for the Provision of a Online Consultation, Video Consultation, Appointment Booking and SMS Messaging tool. NHS Hertfordshire and West Essex ICB's requirement is for a Online Consultation, Video Consultation, Appointment Booking and SMS Messaging tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limited. The contract is awarded for an initial period of 12 months with the option to extend for a further up to 12 months.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-19c61cdd-21c9-460f-9900-e97942319abc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c453fb85-e7e5-467f-86f7-e628dc69831b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48180000 - Medical software package

Notice Value(s)

Tender Value
£1,991,157 £1M-£10M
Lots Value
Not specified
Awards Value
£1,991,157 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
29 Aug 20255 months ago
Submission Deadline
8 May 2025Expired
Future Notice Date
Not specified
Award Date
16 Jul 20257 months ago
Contract Period
30 Sep 2025 - 30 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WELWYN GARDEN CITY
Postcode
AL8 6JL
Post Town
St Albans
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified

Local Authority
Welwyn Hatfield
Electoral Ward
Handside
Westminster Constituency
Welwyn Hatfield

Supplier Information

Number of Suppliers
1
Supplier Name

ACCURX

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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