Planning

IT Managed Services Pre Market Engagement

COMMONWEALTH SECRETARIAT

This public procurement record has 3 releases in its history.

Planning

20 May 2024 at 11:48

Market Engagement Notice
Planning

20 May 2024 at 11:40

Market Engagement Notice
Planning

20 May 2024 at 11:29

Market Engagement Notice
Summary of the contracting process

The Commonwealth Secretariat, an intergovernmental organisation, has initiated a tender titled "IT Managed Services Pre Market Engagement" in the information technology services category. The procurement process is at the planning stage, with an engagement end date set for August 20, 2024. The services will involve managing IT infrastructure such as Microsoft Office 365, Azure, VoIP telephony, and more. The Secretariat seeks experienced providers for this project, which will be tendered later in the year.

This tender by the Commonwealth Secretariat for IT Managed Services provides an opportunity for qualified firms to offer consultancy and support services. Businesses in the technology sector, particularly those with expertise in managing Microsoft technologies, networking equipment, and virtualised systems, are well-suited to compete. The procurement opportunity presents a chance for companies to collaborate with an international organisation and contribute to the delivery of essential IT services supporting the Secretariat's operations.

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Notice Information

Notice Title

IT Managed Services Pre Market Engagement

Notice Description

** THIS NOTICE IS FOR PRE-MARKET ENGAGEMENT PURPOSES ONLY ** The Commonwealth Secretariat (Secretariat)is an intergovernmental organisation whose mission is to support member governments, and partner with the broader Commonwealth family and others, to improve the well-being of all Commonwealth citizens and to advance their shared interests globally. The Secretariat are inviting suitably qualified and experienced providers to express their interest in an IT Managed Service project that will be tendered later this year. The aim of the service includes: The Secretariat relies heavily on the use of Information Technology for the delivery of its services, and the ICT Data and Analytics section is charged with the role of ensuring that the existing office and associated systems are fully functional at all times, thereby contributing to staff productivity and improving the quality of the Secretariat's output. The Secretariat now seeks a competent firm to provide managed consultancy and ticket resolution services. The services will be required on an ad hoc basis and primarily when the ICT team is short-staffed, does not have the requisite skills to implement specific work packages, or as part of ongoing projects. 1. Infrastructure to be covered o Microsoft Office 365 o Microsoft Azure o VoIP telephony o Microsoft Dynamics o Manage Engine o Intune MDM o SOPHOS, CISCO, and HP Networking equipment o Hyper V virtualised equipment and SANs 2. Specialists Service Details and Working Arrangements o 3rd line support to be provided by certified engineers through email, telephone, and Instant Messaging for the infrastructure services to be agreed upon. The supplier should charge per person per hour. o Onsite Support: 1st, 2nd, and 3rd line support to be provided when necessary for the infrastructure housed at Marlborough and Commonwealth House. The supplier should charge per person per hour. o Skills Transfer: The supplier will conduct a skills transfer exercise for staff of the Secretariat on premises at Marlborough House as requested. 3 Team Capability Tier 1/ 1st Line Tier 2/2nd Line Tier 3/3rd Line Performance Analysis No Yes Yes Security No No Yes Support and Operations Yes Yes No Service Delivery Yes Yes Yes Software Development Yes Yes Yes Testing and Auditing No Yes ... Additional information: Following completion of this pre-market engagement exercise, the ITT for IT managed services will be published on the Secretariat's e-procurement portal (In Tend). The ITT will provide more information on how to apply for the tender opportunity. Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1a0cdafd-1648-4a36-b9f8-31d444b9a23b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5541a498-653c-4efa-b696-6608a009a5c2
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 May 20241 years ago
Submission Deadline
Not specified
Future Notice Date
20 Aug 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
COMMONWEALTH SECRETARIAT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1Y 5HX
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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