Award

BT Smart Messaging 25/26

NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

  • Contract Timeline

    Publication Date

    2nd June 2025 10:32:20 AM

  • Contract Summary

    The Smart Messaging platform, complete with its suite of applications and APIs, is designed to help organisations fulfil their messaging requirements across multiple channels, such as SMS, voice, email and Rich Communications Services, "RCS". It is a web-based tool that simultaneously supports the composition and management of outbound and inbound campaigns. Organisations will be able to build contact databases, personalise messages, schedule campaigns and manage opt-in and opt-out lists to ensure regulatory compliance. The platform also provides a comprehensive set of APIs to enable development, migration and automation of existing and new services, enabled across multiple channels.

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-1a4fb60d-79a7-43bd-8a40-1164cf6dcc50

    Publication Source

    Contracts Finder

    Procurement Stage

    Award

    Procurement Method

    Selective

    Procurement Method Details

    Call-off From A Framework Agreement

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

    Framework

  • Contract Classification

    CPV Code(s)

    64212200

    CPV Division(s)

    64 - Postal and telecommunications services

  • Awarding Authority

    NORFOLK AND NORWICH UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

    Buyer Name

    Nathan Griffen NNUH

    Buyer Email

    nathan.griffen@nnuh.nhs.uk

    Buyer Phone

    Buyer Address

    Colney Lane

    Norwich

    NR4 7UY

    GB

  • Awarded Supplier(s)

    Supplier Name(s)

    BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY