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RMBC - ZC - Tenant Satisfaction Surveys 2025 - AWARD

Runnymede Borough Council

This public procurement record has 2 releases in its history.

AwardUpdate

11 Sep 2025 at 10:45

Award Notice
Award

11 Sep 2025 at 10:45

Award Notice
Summary of the contracting process

Runnymede Borough Council has completed the procurement process for providing tenant satisfaction surveys, data analysis, and reporting services. The contract, titled "RMBC - ZC - Tenant Satisfaction Surveys 2025," falls under the services industry category with a focus on surveying, survey analysis, and customer survey services. Located in Surrey, United Kingdom, the contract period spans from 1st August 2025 to 31st July 2030. This procurement was carried out through a method classified as "Other." The award was finalized on 24th July 2025, with the tender period having ended on 10th July 2025.

This tender represents a significant opportunity for businesses involved in surveying and data analysis to engage with public sector work and enhance their portfolio through a partnership with a local council. The nature of the contract, which involves tenant satisfaction surveys and analysis, makes it particularly suitable for businesses that specialize in providing detailed survey services and possess the capability to analyse data comprehensively. However, this opportunity is not tailored for SMEs or VCSEs, according to the suitability criteria. The successful supplier for this tender is Viewpoint Research CIC, thereby demonstrating that organisations with expertise in customer interaction services are well-positioned for similar opportunities in this field.

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Notice Information

Notice Title

RMBC - ZC - Tenant Satisfaction Surveys 2025 - AWARD

Notice Description

Runnymede Borough Council ('the Council") invites quotations from suitably qualified and experienced suppliers to provide tenant satisfaction surveys, data analysis and reporting services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1b1f47f5-2f99-410c-8795-0d7bc6c2db64
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5e02f8bc-f76d-4a1e-97b9-f020640fa305
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

71355000 - Surveying services

79311300 - Survey analysis services

79342310 - Customer survey services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£38,400 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Sep 202511 months ago
Submission Deadline
10 Jul 2025Expired
Future Notice Date
Not specified
Award Date
24 Jul 20251 years ago
Contract Period
1 Aug 2025 - 31 Jul 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Runnymede Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SURREY
Postcode
KT15 2AH
Postcode Area
Kingston upon Thames
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
Not specified
Local Authority
Runnymede
Electoral Ward
Addlestone South
Westminster Constituency
Runnymede and Weybridge

Supplier Information

Number of Suppliers
1
Supplier Name

Viewpoint Research CIC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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