Award

con_24724-Improving social worker experience of the Child Protection Information Sharing service (CP-IS)

DEPARTMENT FOR EDUCATION

This public procurement record has 1 release in its history.

Award

16 Apr 2024 at 16:08

Summary of the contracting process

The Department for Education has awarded a contract for the project titled "Improving social worker experience of the Child Protection Information Sharing service (CP-IS)." The procurement stage was selective, with a contract value of £199,687.50. The procurement method involved calling off from a framework agreement. The contract period ranges from March 15, 2024, to September 14, 2024. Solirius Ltd was the supplier for this contract, and the tender period ended on January 12, 2024. The project falls under the IT services category and aims to enhance the CP-IS system by addressing the pain points faced by social workers.

This tender provides an opportunity for SMEs specializing in IT services, consulting, software development, and support to engage in a project that involves user research, business analysis, service design, and data architecture services. Businesses with expertise in improving user interfaces and user experiences for government systems would be well-suited to compete. The project focuses on making quick changes to streamline information sharing between health and social care, ultimately benefiting vulnerable children. With a clear timeline and scope defined, businesses can leverage their capabilities to contribute to the enhancement of CP-IS, ensuring timely decisions and efficient workflows for social workers.

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Notice Title

con_24724-Improving social worker experience of the Child Protection Information Sharing service (CP-IS)

Notice Description

CP-IS is a system that alerts social workers when children who are subject to a child protection plan, or are looked after, present at an unplanned health setting. Currently LAs and social workers have many pain points with the system, so user research, business analysis, service design, data architecture services are required to scope out solution updates. Project is in collaboration with NHS England transformation team, who will carry out changes based on results from this programme of work. In a published report to Parliament, improvements to CP-IS were highlighted as a quick way to improve information sharing between health and social care - protecting vulnerable children. A previous CP-IS discovery included user research which highlighted the issues social workers have with the system. The burdens to LAs have been reported as being time consuming both for social workers and those working in the business support arena. These need to be explored in more detail to understand how to make make quick changes to free up social worker time and ensure timely, evidence-based decisions are made about children. There is a good evidence base from primary research showing this needs to be addressed. Further user research is needed to focus on the solutions. Capability to complete this is not available within the DfE. There are limited options available and reputational risks if left incomplete, as a public commitment has been made in the recommendations in the report to Parliament. To support this programme of work, DfE will procure a single contract via further competition through the Digital Outcomes 6 (DO6) CCS framework. As part of the contract, there will be two phases of work: an 8-week spike to explore how CP-IS is currently configured by end users, focusing on the user interface and user experience; and an 8-week discovery scoping and shaping the development of CP-IS, including feasibility, scope and costs.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1b1f9f37-5a33-4266-be03-5616dd8b1935
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3e882dc6-d9c9-4df3-b576-7d3ce43d751d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£199,687 £100K-£500K
Lots Value
Not specified
Awards Value
£199,687 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Apr 20241 years ago
Submission Deadline
12 Jan 2024Expired
Future Notice Date
Not specified
Award Date
8 Feb 20242 years ago
Contract Period
15 Mar 2024 - 14 Sep 2024 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR EDUCATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 3BT
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SOLIRIUS

Open Contracting Data Standard (OCDS)

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