Award

Debt Management IT Delivery Service Provider

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

21 Oct 2025 at 15:28

Summary of the contracting process

The public procurement process led by H M Revenue & Customs (HMRC) has completed the award stage for the contract titled "Debt Management IT Delivery Service Provider." This process falls under the industry category of IT services, specifically consulting, software development, Internet, and support, classified with CPV code 72000000. The contract, with a maximum value of £28,500,000, was awarded to Capgemini UK plc, a large supplier, and spans from 10th October 2025 to 9th October 2027. The procurement was conducted using a selective method, specifically a call-off from a framework agreement, and was concluded with the award notice published on 21st October 2025. The location for this procurement is the United Kingdom, and the process supports SME suitability, though not VCSE.

This procurement offers business growth opportunities, especially for companies specialising in IT services and those capable of delivering comprehensive IT delivery solutions in debt management. Businesses with strengths in analysis, delivery architecture, and integration management services will find this tender particularly fitting. SMEs could find it advantageous to align with larger firms or collectively bid on future tenders similar to this, leveraging skills and capabilities in consultancy and IT solutions delivery. The framework agreement approach also indicates potential future opportunities for capable and competitive suppliers to engage with government contracts.

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Notice Title

Debt Management IT Delivery Service Provider

Notice Description

The Debt Management Programme requires support, against a set of defined service-based delivery outcomes, that cover, but are not limited to, the provision of the following IT skills & capabilities: Analysis services Delivery Architecture services Delivery Management services Integration Management services The contract value breakdown is as follows: Max. total value - PS28,500,000 Initial term value - PS19,000,000 Optional 12 month extension max. value PS9,500,000

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1b24fdf7-d411-4d5b-9ca2-364ef2cf72ec
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f4413261-5365-4455-a160-07c61977aed8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£28,500,000 £10M-£100M
Lots Value
Not specified
Awards Value
£28,500,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Oct 20254 months ago
Submission Deadline
22 Sep 2025Expired
Future Notice Date
Not specified
Award Date
9 Oct 20254 months ago
Contract Period
9 Oct 2025 - 9 Oct 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Sarah Phillips
Contact Email
sarah.phillips2@hmrc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Post Town
Southend-on-Sea
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified

Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

CAPGEMINI

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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