Award

Customer Relationship Management Tool for BCP Leisure Centres

BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL

This public procurement record has 1 release in its history.

Award

29 Feb 2024 at 09:29

Award Notice
Summary of the contracting process

The Bournemouth Christchurch and Poole Council has awarded a contract for the procurement of a Customer Relationship Management Tool for BCP Leisure Centres. The contract, valued at £146,208.31 GBP, was awarded through the CCS G-Cloud 13 Framework. The procurement stage has concluded, with the contract period set to start on March 1, 2024, and end on February 28, 2026.

This tender presents opportunities for businesses in the services sector, particularly those experienced in providing software package and information systems. The procurement method was an open procedure, and the tender period closed on January 31, 2024. SMEs are encouraged to participate as the suitability criteria indicate preference towards small and medium-sized enterprises. The buying organisation, Bournemouth Christchurch and Poole Council, is based in Bournemouth, England.

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Notice Information

Notice Title

Customer Relationship Management Tool for BCP Leisure Centres

Notice Description

Customer Relationship Management cloud software product which is used for online services including payment services, booking fitness sessions, and new memberships. This contract is for the use of Gladstone Leisure Management software - Leisure Centre Management software used by Two Riversmeet and Bournemouth Indoor Bowls Centre (BIBC), Dolphin Leisure Centre, Rossmore Leisure Centre and Ashdown Leisure Centre. Under this agreement each Leisure Centre will have an individual site licence that includes 6 logins. Following configuration, all Leisure Centres will be moved to the Gladstone 360 product to ensure consistency across all sites. Contract award via the CCS G-Cloud 13 Framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1bacddbe-5d6a-4e1b-952c-515518c63ac4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c948b9f1-76c3-4718-93f3-632d8851c701
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£146,208 £100K-£500K
Lots Value
Not specified
Awards Value
£146,208 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Feb 20241 years ago
Submission Deadline
31 Jan 2024Expired
Future Notice Date
Not specified
Award Date
29 Feb 20241 years ago
Contract Period
1 Mar 2024 - 28 Feb 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOURNEMOUTH
Postcode
BH2 6DY
Post Town
Bournemouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK63 Bournemouth, Christchurch and Poole
Delivery Location
Not specified
Local Authority
Bournemouth, Christchurch and Poole
Electoral Ward
Bournemouth Central
Westminster Constituency
Bournemouth West

Supplier Information

Number of Suppliers
1
Supplier Name

GLADSTONE MRM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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