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ICT Managed Service Provider with Hardware Provision

Golden Lane Housing

This public procurement record has 1 release in its history.

Award

18 Aug 2026 at 17:46

Award Notice
Summary of the contracting process

Golden Lane Housing Limited procured an ICT managed service provider for its operations in the North West of England. The requirement covers managed cloud and infrastructure services, a managed service desk, digital workspace management and the provision of hardware. Hardware includes laptops, detachable laptops and SIM-enabled tablets supplied through a leasing arrangement, alongside management of Golden Lane Housing’s existing hardware assets. This is an information and communications technology services contract, covering IT support, software-related services, infrastructure and associated hardware. The buyer is Golden Lane Housing Limited, based in Manchester. The work is categorised as services and is relevant to providers able to combine ongoing ICT management with end-user support, device supply and hardware asset management.

The procurement is complete and was awarded on 18 August 2026 to European Electronique Limited. The award value is £4,559,570.55. The contract runs from 21 August 2026 to 20 August 2032. Bids closed on 4 June 2026 at 2pm. Golden Lane Housing used a selective further competition and called off the requirement from the Government Commercial Agency Technology Products and Associated Services 2 framework, Lot 1: Hardware and Software and Associated Services. The selected supplier is European Electronique Limited, a small or medium-sized enterprise. The procurement’s estimated value and awarded value are the same. The contract period provides for six years of ICT service delivery, hardware provision and asset management.

For a supplier that did not win this award, the procurement demonstrates sustained demand from Golden Lane Housing for a single provider able to integrate service management, infrastructure operations and hardware supply. A credible competitor for a future requirement would need practical capability in managed cloud and infrastructure services, responsive service-desk operation and digital workspace management. It would also need to source and manage laptops, detachable laptops and SIM-enabled tablets under leasing arrangements, while maintaining accurate oversight of an existing hardware estate. The award to an SME indicates that organisations of this scale can compete for the requirement, including specialist providers with the capacity to coordinate several ICT disciplines and deliver consistently across the North West.

How relevant is this notice?

Notice Information

Notice Title

ICT Managed Service Provider with Hardware Provision

Notice Description

ICT Managed Service Provider with Hardware Provision comprising managed cloud and infrastructure services, a managed service desk, digital workspace management, and hardware provision, including the supply of laptops, detachable laptops and SIM-enabled tablets through a leasing arrangement, together with the management of GLH's existing hardware assets. Golden Lane Housing Limited ran a further competition exercise via Government Commercial Agency (GCA) Technology Products & Associated Services 2 Framework (RM6098), Lot 1: Hardware and Software and Associated Services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1beb6241-727d-4d4e-a6e0-86ad2cdcec43
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/238f133b-cb67-4695-9e33-af26f18c1413
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£4,559,570 £1M-£10M
Lots Value
Not specified
Awards Value
£4,559,570 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Aug 20261 weeks ago
Submission Deadline
4 Jun 2026Expired
Future Notice Date
Not specified
Award Date
18 Aug 20261 weeks ago
Contract Period
21 Aug 2026 - 20 Aug 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Golden Lane Housing
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M14 7HR
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)
Local Authority
Manchester
Electoral Ward
Whalley Range
Westminster Constituency
Manchester Rusholme

Supplier Information

Number of Suppliers
1
Supplier Name

European Electronique Limited

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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