Award

ITS190145 Enhanced Voice Recognition Telephony

LEEDS CITY COUNCIL

This public procurement record has 1 release in its history.

Award

23 May 2022 at 11:32

Award Notice
Summary of the contracting process

The Leeds City Council is seeking a supplier for the procurement titled "ITS190145 Enhanced Voice Recognition Telephony," which encompasses support and maintenance services from 21 January 2022 to 20 January 2024. The procurement process utilised a direct award method, and the tender was officially completed on 20 May 2022. The award, valued at £60,714, was announced on 23 May 2022, with the contract period commencing on the same day and extending until January 2024. This procurement falls under the industry category of industry-specific software packages, with a delivery location covering the United Kingdom and certain overseas territories.

This contract presents an opportunity for businesses specialising in technology and telecom services, particularly those with expertise in voice recognition and telephony solutions. Companies, especially SMEs, looking to enhance their portfolio in software and services for public sector clients would find this tender relevant. The existing contract's active status may also indicate potential future opportunities for similar services as the council may evaluate further needs in this domain.

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Notice Information

Notice Title

ITS190145 Enhanced Voice Recognition Telephony

Notice Description

Enhanced Voice Recognition Telephony - Support and Maintenance for period 21/01/2022 to 20/01/2024

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1c3d2b72-6f14-4bec-9766-6a95773c5a8b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a67d4ff6-543b-4744-8e0f-8daab47c6237
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£60,714 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
23 May 20223 years ago
Submission Deadline
20 May 2022Expired
Future Notice Date
Not specified
Award Date
22 May 20223 years ago
Contract Period
22 May 2022 - 20 Jan 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LEEDS CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 1UR
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

NETCALL TECHNOLOGY

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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