Award

WCC - Firmstep Licences

WARWICKSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

16 Mar 2026 at 16:10

Summary of the contracting process

Warwickshire County Council has completed the procurement process for the "WCC - Firmstep Licences" under a call-off contract from the G-Cloud 14 framework, specifically Lot 2 for cloud software. The contract, worth £489,236, involves the provision of software packages and information systems, with specific services like the Service Designer/Customer Portal, Staff Portal, and Customer Service Hub for up to 80 users. This procurement falls within the services category and covers the West Midlands region of the United Kingdom. The contract commenced on 1st March 2026 and will end on 28th February 2029. The procurement method was selective, indicating that only certain suppliers from the framework were invited to tender.

This contract offers substantial opportunities for businesses specialising in cloud software solutions, as it includes essential service hubs and portals for diverse user groups. SMEs are particularly well-suited to engage in such tenders due to their capacity to provide tailored and innovative solutions within the framework's requirements. Although the contract has been awarded to Granicus-Firmstep Limited, understanding these contract frameworks and requirements can attract similar growth opportunities for software development businesses aiming to expand their reach in public sector contracts. Engaging in such frameworks can enhance visibility and credibility among public sector buyers like Warwickshire County Council.

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Notice Title

WCC - Firmstep Licences

Notice Description

This Call-Off Contract is for the provision of Services Under: G-Cloud 14 - Lot 2: Cloud software. The Services to be provided by the Supplier under the above Lot are listed in Framework Schedule 4 and outlined below: Service Designer/Customer Portal/Staff Portal Customer Service Hub (UK/EU) - up to 30 users Customer Service Hub Additional Users (Tier 1) - 50 users

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1ca9bb82-d066-47ab-ac54-36d86389a732
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5d87180e-86b9-4d33-af16-4fa6c412ad3b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£489,236 £100K-£500K
Lots Value
Not specified
Awards Value
£489,236 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Mar 20262 weeks ago
Submission Deadline
27 Feb 2026Expired
Future Notice Date
Not specified
Award Date
12 Mar 20263 weeks ago
Contract Period
1 Mar 2026 - 28 Feb 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WARWICKSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARWICK
Postcode
CV34 4RL
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
TLG West Midlands (England)

Local Authority
Warwick
Electoral Ward
Warwick Saltisford
Westminster Constituency
Warwick and Leamington

Supplier Information

Number of Suppliers
1
Supplier Name

GRANICUS-FIRMSTEP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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