Award

Right To Buy Agents Service (2020-21)

MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT

This public procurement record has 1 release in its history.

Award

09 Mar 2021 at 16:26

Summary of the contracting process

The Ministry of Housing, Communities & Local Government has awarded a contract for the "Right To Buy Agents Service (2020-21)" aimed at providing essential services during the extension period from February 5, 2021, to March 31, 2021. This procurement falls under the call centre industry category with a total contract value of £71,000. The award for this contract was published on March 9, 2021, following a tender process that concluded on February 4, 2021. This extension facilitates a smooth transition for service delivery in the UK, allowing the incumbent supplier, Serco Consultancy Limited, to continue its operations during this period.

This contract presents substantial opportunities for businesses within the service sector, particularly those with expertise in call centre operations and customer engagement. While the current contract is not open for new bids, businesses specialising in similar services should consider monitoring future opportunities with the Ministry of Housing, Communities & Local Government, especially in light of potential upcoming tenders in the public sector that may arise from ongoing government initiatives.

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Notice Title

Right To Buy Agents Service (2020-21)

Notice Description

Provision of Right To Buy agents service during 2020/21. This is a small extension to the current contract from Feb 2021 to Mar 2021 to ease the transition to the new contract commencing 1 Apr 2021.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1cb7ed9f-669f-4b8d-ab49-560063ea1659
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/441a00eb-e5b0-40c1-ad72-8cac10e8c818
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Contract extension
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79512000 - Call centre

Notice Value(s)

Tender Value
£71,000 Under £100K
Lots Value
Not specified
Awards Value
£71,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Mar 20214 years ago
Submission Deadline
4 Feb 2021Expired
Future Notice Date
Not specified
Award Date
4 Feb 20215 years ago
Contract Period
5 Feb 2021 - 31 Mar 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SERCO CONSULTANCY

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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