Award

UK SBS SSADDaT19064 NERC Oracle Advanced Customer Services

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 1 release in its history.

Award

23 May 2019 at 15:52

Award Notice
Summary of the contracting process

The procurement process involves UK Shared Business Services Limited (UK SBS), who has awarded a contract titled "UK SBS SSADDaT19064 NERC Oracle Advanced Customer Services" for software support services to Oracle Corporation UK Limited. The procurement was completed via a single source action, in accordance with the Public Contracts Regulations 2015. The tender concluded on 14 May 2019, with the contract period starting on 28 May 2019 and extending to 27 May 2020. The delivery areas include the United Kingdom and other regions such as Europe and British Overseas Territories.

This contract represents a significant opportunity for businesses specialising in software support services, particularly those with expertise in customised service agreements tailored to specific organisational needs. Companies that can offer similar advanced customer support and are familiar with UKRI system configurations would be well-positioned to seize future contracts in this domain. Engagements with large organisations like UKRI can lead to substantial business growth for suppliers capable of delivering specialised support services.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

UK SBS SSADDaT19064 NERC Oracle Advanced Customer Services

Notice Description

***Please note this is an award notice, not a call for competition*** UK Research and Innovation (UKRI) have purchased Oracle Advanced Customer Support (ACS). The ACS agreement is tailored to UKRI specific requirements. ACS is not a "one fits all" solution but gives UKRI a collaborative end-to-end service from a provider that is expert in UKRI system configuration, priorities and timescales. This contract has been awarded via a Single Source Action in line with Public Contracts Regulations (2015) regulation (32)(5)(b).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1d12b0b1-c26c-457f-af00-08cc6a96461b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/578417fa-514d-46eb-8b7e-a7b91e2a17a8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£39,025 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
23 May 20196 years ago
Submission Deadline
14 May 2019Expired
Future Notice Date
Not specified
Award Date
13 May 20196 years ago
Contract Period
27 May 2019 - 27 May 2020 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Post Town
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

ORACLE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-1d12b0b1-c26c-457f-af00-08cc6a96461b-2019-05-23T16:52:42+01:00",
    "date": "2019-05-23T16:52:42+01:00",
    "ocid": "ocds-b5fd17-1d12b0b1-c26c-457f-af00-08cc6a96461b",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "SSADDaT19064",
        "title": "UK SBS SSADDaT19064 NERC Oracle Advanced Customer Services",
        "description": "***Please note this is an award notice, not a call for competition*** UK Research and Innovation (UKRI) have purchased Oracle Advanced Customer Support (ACS). The ACS agreement is tailored to UKRI specific requirements. ACS is not a \"one fits all\" solution but gives UKRI a collaborative end-to-end service from a provider that is expert in UKRI system configuration, priorities and timescales. This contract has been awarded via a Single Source Action in line with Public Contracts Regulations (2015) regulation (32)(5)(b).",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72261000",
            "description": "Software support services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "direct",
        "procurementMethodDetails": "Single tender action (below threshold)",
        "tenderPeriod": {
            "endDate": "2019-05-14T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2019-05-28T00:00:00+01:00",
            "endDate": "2020-05-27T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/dXGP288m",
            "name": "UK SHARED BUSINESS SERVICES LIMITED",
            "identifier": {
                "legalName": "UK SHARED BUSINESS SERVICES LIMITED",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/dXGP288m"
            },
            "address": {
                "streetAddress": "Polaris House, North Star Avenue",
                "locality": "SWINDON",
                "postalCode": "SN21FF",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Ben Oborne",
                "email": "DDaTProcurement@uksbs.co.uk",
                "telephone": "01793 867005"
            },
            "details": {
                "url": "http://www.uksbs.co.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-01782505",
            "name": "Oracle Corporation UK Limited",
            "identifier": {
                "legalName": "Oracle Corporation UK Limited",
                "scheme": "GB-COH",
                "id": "01782505"
            },
            "address": {
                "streetAddress": "Oracle Parkway Thames Valley Park Reading Berkshire RH6 1RA"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/dXGP288m",
        "name": "UK SHARED BUSINESS SERVICES LIMITED"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-1d12b0b1-c26c-457f-af00-08cc6a96461b-1",
            "status": "active",
            "date": "2019-05-14T00:00:00+01:00",
            "datePublished": "2019-05-23T16:52:42+01:00",
            "value": {
                "amount": 39025.02,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-01782505",
                    "name": "Oracle Corporation UK Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2019-05-28T00:00:00+01:00",
                "endDate": "2020-05-27T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/578417fa-514d-46eb-8b7e-a7b91e2a17a8",
                    "datePublished": "2019-05-23T16:52:42+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}