Award

con_25431 ITSM Licenses, Services and Training (ServiceNow)

DEPARTMENT FOR EDUCATION

This public procurement record has 1 release in its history.

Award

01 Jul 2024 at 14:34

Award Notice
Summary of the contracting process

The Department for Education has awarded a contract for ITSM Licenses, Services, and Training to Bytes Software Services Ltd. The procurement process involved selecting the supplier through a call-off from a framework agreement. The contract value is £4,029,989.47 GBP. The contract period starts on June 12, 2024, and ends on June 11, 2027. The tender closed on March 25, 2024, and the award was made on June 7, 2024. The procurement falls under the services category and was procured via CCS Framework RM6098 Technology Products and Associated Services 2.

This contract for cloud-based ITSM Solution and services by the Department for Education presents opportunities for businesses in the software and information systems industry. Small and medium-sized enterprises (SMEs) could benefit from such contracts, given the suitability for SMEs indicated in the tender details. Businesses providing IT services, software solutions, and technology training may find this tender well-suited for competitive participation. The location for service delivery includes various regions such as the United Kingdom, Europe, and other parts of the world, allowing for potential market expansion opportunities for winning suppliers.

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Notice Information

Notice Title

con_25431 ITSM Licenses, Services and Training (ServiceNow)

Notice Description

Provision of a cloud based ITSM Solution and associated support services to enable the continued provision of IT System Management services. To protect the confidentiality, integrity and availability of our services, systems, and data. Protecting department systems from attack and being able to detect and investigate cyber-attacks is essential to manage risk. Procured via CCS Framework RM6098 Technology Products and Associated Services 2, Lot 3: Software.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1d9f1f3b-4246-4b6a-ad29-4d8df27cfb08
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8a747e93-8388-4f13-89dd-26814b8604db
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£4,029,989 £1M-£10M
Lots Value
Not specified
Awards Value
£4,029,989 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
1 Jul 20241 years ago
Submission Deadline
25 Mar 2024Expired
Future Notice Date
Not specified
Award Date
6 Jun 20241 years ago
Contract Period
11 Jun 2024 - 11 Jun 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR EDUCATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 3BT
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

BYTES SOFTWARE SERVICES

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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