Award

TWS License and support 2025

H M REVENUE & CUSTOMS

This public procurement record has 2 releases in its history.

AwardUpdate

26 Nov 2025 at 15:30

Award Notice
Award

26 Nov 2025 at 15:16

Award Notice
Summary of the contracting process

The procurement process for "TWS License and support 2025" by H M Revenue & Customs (HMRC) has been completed with an emphasis on services within the software industry category. This selective procurement was conducted as a call-off from a framework agreement, involving the provision of software licences and support necessary for the efficient operation of HMRC's Tivoli Work Scheduler (TWS). The procurement, valued at £196,000, supports workload management across HMRC's platforms. The contract period started on 1st June 2025 and concluded on 30th September 2025, with key delivery taking place in London, England (postal code SW1A 2BQ). The award was made to Specialist Computer Centres (SCC) on 26th May 2025.

This tender presents significant business growth opportunities, particularly for SMEs capable of providing specialised software solutions. The need for automation and efficient workload management tools is underscored by the demands of large governmental operations such as HMRC. Businesses with expertise in software automation tools, particularly IBM products, would be well-positioned to compete in similar future tenders. By fulfilling stringent requirements in high-value government contracts, suppliers can enhance their credentials and build long-term partnerships with major public sector clients.

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Notice Information

Notice Title

TWS License and support 2025

Notice Description

This requirement is for software licenses and associated support for Tivoli Work Scheduler (TWS) and is essential for HMRC to manage their workload between HMRC tax duty systems. TWS is an IBM product - Software automation tool that helps manage/automate workload execution across various platforms, enabling the scheduling, monitoring, and control of jobs and job streams. HMRC workloads include batch uploads, payments etc..., and is required as part of our day-to-day business. Without these licences and support, HMRC would not be able to operate TWS and Head of Duty Services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1da5463b-f754-4106-b25c-f48c600d09d8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f8a02846-62a5-42bb-95e2-113a2cb896c3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48300000 - Document creation, drawing, imaging, scheduling and productivity software package

Notice Value(s)

Tender Value
£196,000 £100K-£500K
Lots Value
Not specified
Awards Value
£196,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Nov 20252 months ago
Submission Deadline
26 May 2025Expired
Future Notice Date
Not specified
Award Date
25 May 20259 months ago
Contract Period
31 May 2025 - 30 Sep 2025 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

SPECIALIST COMPUTER CENTRES (SCC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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