Award

GB-St. Helens: Emergency Alarm Call Handling - Sheltered Housing

TORUS GROUP

This public procurement record has 1 release in its history.

Award

07 Oct 2025 at 12:30

Summary of the contracting process

The procurement process for "GB-St. Helens: Emergency Alarm Call Handling - Sheltered Housing" has been successfully completed, with the award given to Careium UK Limited. Conducted by Torus Group, the initiative falls under the services category, specifically alarm-monitoring services, and is situated in the North West, United Kingdom. The tender process concluded on 25th September 2025, with the contract period set to span from 1st November 2025 to 31st October 2027. The total contract value amounts to £37,000. The project started in the award stage as of 3rd October 2025.

This tender represents a substantial opportunity for businesses specialising in alarm-monitoring services, especially those capable of handling unique needs such as emergency alarm call handling for sheltered housing. While the nature of the procurement did not specify involvement for SMEs or VCSEs, large enterprises with robust service offerings in the said industry may find significant growth potential in such government contracts, given the project's value and duration. This could potentially lead to further engagement and contracts within the public sector, enhancing market presence and business growth.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

GB-St. Helens: Emergency Alarm Call Handling - Sheltered Housing

Notice Description

Emergency alarm call handling - sheltered housing

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1dc9caad-4bbe-4f37-bf89-c70fe192ea52
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/431410e9-d452-4d8c-b20e-d88949215f0c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79711000 - Alarm-monitoring services

Notice Value(s)

Tender Value
£37,000 Under £100K
Lots Value
Not specified
Awards Value
£37,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Oct 20254 months ago
Submission Deadline
24 Sep 2025Expired
Future Notice Date
Not specified
Award Date
2 Oct 20254 months ago
Contract Period
1 Nov 2025 - 31 Oct 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TORUS GROUP
Contact Name
Jessica Oakes
Contact Email
jessica.oakes@torus.co.uk
Contact Phone
01925452409

Buyer Location

Locality
ST. HELENS
Postcode
WA9 1LD
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
TLD North West (England)

Local Authority
St. Helens
Electoral Ward
Peasley Cross & Fingerpost
Westminster Constituency
St Helens South and Whiston

Supplier Information

Number of Suppliers
1
Supplier Name

CAREIUM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-1dc9caad-4bbe-4f37-bf89-c70fe192ea52-2025-10-07T13:30:04+01:00",
    "date": "2025-10-07T13:30:04+01:00",
    "ocid": "ocds-b5fd17-1dc9caad-4bbe-4f37-bf89-c70fe192ea52",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP985308656",
        "title": "GB-St. Helens: Emergency Alarm Call Handling - Sheltered Housing",
        "description": "Emergency alarm call handling - sheltered housing",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79711000",
            "description": "Alarm-monitoring services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 37000,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Not specified",
        "tenderPeriod": {
            "endDate": "2025-09-25T00:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-11-01T00:00:00Z",
            "endDate": "2027-10-31T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-309022",
            "name": "Torus Group",
            "identifier": {
                "legalName": "Torus Group"
            },
            "address": {
                "streetAddress": "Helena Central, 4 Corporation Street",
                "locality": "St. Helens",
                "postalCode": "WA9 1LD",
                "countryName": "UK"
            },
            "contactPoint": {
                "name": "Jessica Oakes",
                "email": "jessica.oakes@torus.co.uk",
                "telephone": "01925452409"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-325853",
            "name": "Careium UK Limited",
            "identifier": {
                "legalName": "Careium UK Limited"
            },
            "address": {
                "streetAddress": "Aspinall House Walker Park Blackburn Lancashire BB1 2QE"
            },
            "details": {
                "scale": "large"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-309022",
        "name": "Torus Group"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-1dc9caad-4bbe-4f37-bf89-c70fe192ea52-1",
            "status": "active",
            "date": "2025-10-03T00:00:00+01:00",
            "datePublished": "2025-10-07T13:30:03+01:00",
            "value": {
                "amount": 37000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-325853",
                    "name": "Careium UK Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-11-01T00:00:00Z",
                "endDate": "2027-10-31T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/431410e9-d452-4d8c-b20e-d88949215f0c",
                    "datePublished": "2025-10-07T13:30:03+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "tenderNotice",
                    "description": "Please follow this link to view the notice.",
                    "url": "https://www.delta-esourcing.com/delta/respondToList.html?noticeId=985308656"
                }
            ]
        }
    ]
}