Award

HQ Control Room

THIRTEEN HOUSING GROUP LIMITED

This public procurement record has 1 release in its history.

Award

14 Nov 2025 at 12:00

Summary of the contracting process

The procurement process, initiated by Thirteen Housing Group Limited, focused on the acquisition of a software package for their HQ Control Room capable of monitoring the fire alarms within their premises, with features to filter out false alarms. The contract, classified under the "Software package and information systems" industry category, pertains to a delivery within the North East region of the United Kingdom. This tender followed an open procurement method and proceeded beyond the tender stage, having reached the award stage as of 14th November 2025. The contract, awarded to Reflex Systems Ltd on 4th March 2024, is valued at £275,877.31 and covers a period from 1st April 2024 to 10th July 2027.

This tender presents significant growth opportunities for businesses specialising in software systems and solutions, particularly those adept in developing sophisticated monitoring software solutions. It provides a platform for small and medium-sized enterprises (SMEs), as well as voluntary, community and social enterprises (VCSEs), to demonstrate their capabilities and expand their portfolio by engaging with prominent housing associations like Thirteen Housing Group. Companies with expertise in the information systems domain are especially well-suited to compete in such procurement processes, potentially leading to further business development and partnerships within the public sector.

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Notice Title

HQ Control Room

Notice Description

Software with the ability to monitor all Thirteen's fire alarms in house with the ability to filter out false alarms preventing unnecessary call outs

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1dd5d2f5-ae4d-436e-a355-34c75c680641
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fd1e6036-c064-4694-9ffd-197a31131da7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£275,877 £100K-£500K
Lots Value
Not specified
Awards Value
£275,877 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Nov 20253 months ago
Submission Deadline
1 Mar 2023Expired
Future Notice Date
Not specified
Award Date
4 Mar 20241 years ago
Contract Period
31 Mar 2024 - 10 Jul 2027 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THIRTEEN HOUSING GROUP LIMITED
Contact Name
Joanne Boyd
Contact Email
procurement@thirteengroup.co.uk
Contact Phone
07920786582

Buyer Location

Locality
MIDDLESBROUGH
Postcode
TS2 1QG
Post Town
Cleveland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC32 South Teesside
Delivery Location
TLC North East (England)

Local Authority
Middlesbrough
Electoral Ward
Central
Westminster Constituency
Middlesbrough and Thornaby East

Supplier Information

Number of Suppliers
1
Supplier Name

REFLEX SYSTEMS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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