Award

Patient Experience System

ST HELENS & KNOWSLEY TEACHING HOSPITALS NHS TRUST

This public procurement record has 1 release in its history.

Award

21 Aug 2023 at 14:13

Award Notice
Summary of the contracting process

The St Helens & Knowsley Teaching Hospitals NHS Trust has awarded a contract for a Patient Experience System for survey services. The procurement method used was selective, with a total contract value of £33,212. The award was made to Healthcare Communications UK Limited. The contract period starts on August 1, 2023, and ends on January 31, 2024. The tender period ended on May 30, 2023. The Trust is located in PRESCOT, England, with a postcode of L355DR.

This tender for a Patient Experience System from the NHS Trust offers opportunities for businesses, especially those in the services industry. Small and medium-sized enterprises (SMEs) are deemed suitable for this contract, given its nature and scope. Businesses providing survey services or IT solutions tailored to enhance patient experiences could find this tender particularly relevant. The selected supplier, Healthcare Communications UK Limited, will be working closely with the St Helens & Knowsley Teaching Hospitals NHS Trust to deliver this crucial project on time.

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Notice Information

Notice Title

Patient Experience System

Notice Description

Support & License for the Trust's Friends & Family test (Patient Experience)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1e6e77e4-b6de-4222-bac8-c14e05b89829
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1e8c18d6-e223-43eb-be7a-e446ba3e0de4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
£33,212 Under £100K
Lots Value
Not specified
Awards Value
£33,212 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Aug 20232 years ago
Submission Deadline
30 May 2023Expired
Future Notice Date
Not specified
Award Date
20 Jul 20232 years ago
Contract Period
31 Jul 2023 - 31 Jan 2024 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ST HELENS & KNOWSLEY TEACHING HOSPITALS NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PRESCOT
Postcode
L35 5DR
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
Not specified
Local Authority
Knowsley
Electoral Ward
Whiston and Cronton
Westminster Constituency
St Helens South and Whiston

Supplier Information

Number of Suppliers
1
Supplier Name

HEALTHCARE COMMUNICATIONS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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