Award

Specialist Welfare Advice and Information Service

SWINDON BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Award

04 Feb 2022 at 15:48

Award Notice
Tender

26 Mar 2021 at 16:57

Tender Notice
Summary of the contracting process

Swindon Borough Council is seeking a supplier for a Specialist Welfare Advice and Information Service aimed at improving the welfare of residents in Swindon, located in the South West of England. This open procurement process, classified under benefit services, has an active tender stage with a deadline for tender submissions set for 25th May 2021, at 12:00 hrs local time. The contract is expected to commence on 1st October 2021, lasting for an initial period of 60 months with a possible extension of 24 months. The total value of the contract is approximately £2,920,204.

This opportunity is particularly suited for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) capable of delivering high-quality welfare advice services, including financial and housing advice. Engaging in this tender could significantly expand a business's portfolio by contributing to essential community services while enhancing their visibility within the local market, especially for those with expertise in providing effective support to low-income households and navigating public benefit systems.

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Notice Information

Notice Title

Specialist Welfare Advice and Information Service

Notice Description

Swindon Borough Council is looking to procure a Specialist Advice & Information Service that will provide the following: The successful provider of this contact will be responsible for the delivery of a high quality specialist welfare advice service in Swindon, offering confidential face-to-face and telephone support depending on what is most appropriate. Good quality specialist advice and information leads to improvements in housing conditions, improved employment and working conditions, reduced debt and increased access to benefits and other entitlements. This ultimately results in improved health and wellbeing for individuals and their families. Advice services, including financial and debt relief services, housing advice and benefits advice are cost-effective ways to increase incomes in low-income households. Access to generalist advice and information remains a significant requirement for the residents of Swindon. As local people's lives are impacted by the wider economic and political environment Swindon requires an advice service that can both react to and prepare for the changing advice requirements of those people who need the service. To participate, Suppliers will need to Register as a Supplier with ProContract, www.supplyingthesouthwest.org.uk, then Register an Interest before obtaining access to the tender documents. In the event of difficulties registering as a supplier, please refer to the System Administrator Proactis support team ProContractSuppliers@proactis.com Contract Period The contract will be initially for a period of 60 months commencing 1st October 2021 with the option to extend for a further 24 months as per the contract terms and conditions. Tender Responses Tender Responses are required to be submitted no later than 25th May 2021, 12:00;00 hrs UK Local time via ProContract tender portal - https://www.supplyingthesouthwest.org.uk/ Tender Clarifications If you require any clarifications on the tender documents, please submit these in writing via Messaging in ProContract tender portal by 15th May 2021, 1200:00:00 hrs UK Local time. The Council's responses to these clarification questions will be uploaded periodically on the ProContract tender portal. Please note that this project has been advertised on Find a Tender Service, Contracts Finder / other web portals, however, Supplying the South West Portal, https://www.supplyingthesouthwest.org.uk/ is the only portal that includes all the relevant documents required to respond to this opportunity, bearing Project Id: DN535136 No Tender submissions will be considered without completing the tender documents in full including attachments and returning them in alignment with the instructions within the tender documents.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1e8ac7e9-d42f-43b5-a34c-b25b7dad92e5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/95c286db-d48f-4e62-a9e9-ea1ed3b68bce
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75310000 - Benefit services

Notice Value(s)

Tender Value
£2,920,204 £1M-£10M
Lots Value
Not specified
Awards Value
£2,919,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Feb 20224 years ago
Submission Deadline
25 May 2021Expired
Future Notice Date
Not specified
Award Date
17 Jun 20214 years ago
Contract Period
30 Sep 2021 - 30 Sep 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SWINDON BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN1 2JH
Post Town
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
TLK South West (England)
Local Authority
Swindon
Electoral Ward
Eastcott
Westminster Constituency
Swindon South

Supplier Information

Number of Suppliers
1
Supplier Name

CITIZENS ADVICE SWINDON

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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