Tender

Information, Advice and Guidance Service

LONDON BOROUGH OF CROYDON

This public procurement record has 1 release in its history.

Tender

30 Sep 2024 at 13:30

Tender Notice
Summary of the contracting process

The London Borough of Croydon is inviting tenders for the provision of Information, Advice, and Guidance (IAG) services under the tender titled "Information, Advice and Guidance Service". This procurement falls under the Health and Social Work Services category and targets the Croydon region in London. The tender process is currently in the active tendering stage following an open procedure (above threshold) in accordance with PCR2015. Interested providers need to submit their proposals electronically via the Croydon Tenders Portal by 30th October 2024, with the contract period set to commence on 1st April 2025 and conclude on 31st March 2028, encompassing an initial term of 2 years with an optional extension of 1 year.

This tender offers substantial business opportunities, especially for SMEs and voluntary, community and social enterprises (VCSEs). It seeks providers capable of delivering comprehensive IAG services covering various sectors such as welfare benefits, debt management, housing, employment issues, immigration, and discrimination. By engaging in this contract, businesses can leverage their expertise in accredited information, casework, advocacy, financial capability, digital training, and legal advice, thereby expanding their service portfolio and gaining visibility in the public procurement market. This opportunity is particularly well-suited for organisations with strong community ties and those committed to enhancing public well-being through high-quality, accessible advice and support services.

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Notice Information

Notice Title

Information, Advice and Guidance Service

Notice Description

The London Borough of Croydon (the Council) is seeking to engage providers for the provision of Information, Advice and Guidance. The aim of a universal IAG service in Croydon is to improve and protect people's wellbeing, prevent problems from worsening and turning into crises, and reduce residents need for other services. The Service will do this by providing high quality, free, independent, impartial and confidential advice, open to all Croydon residents across a range of topics. The Provider will offer services to include: o General, accredited information and advice o General casework o Specialist casework o Advocacy o Research and campaigns work o Financial capability work o Digital training o Volunteering opportunities o Legal advice Subject areas covered include but are not limited to: o Welfare benefits o Debt and money management o Housing and Homelessness o Employment issues o Immigration o Discrimination The full scope of the contract requirements are provided in the Service Specifications, which form part of the Tender Documents. The Contracts is for a period of 2 + 1 years (the Term). This procurement is in line with PCR2015 the open process. The required Services are being procured via a competitive tendering process and will run electronically via the Croydon Tenders Portal. All communication throughout the tender process will be via London Borough of Croydon E-Procurement Site - Home (in-tendhost.co.uk). Additional information: To register your interest in this opportunity please go to https://in-tendhost.co.uk/croydontenders/aspx/ Delivery Notes Croydon Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1e8aea41-c399-4212-a0fb-264136e289a6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f7d3d1cb-6a2e-46ca-8a65-c72a2ac29dd7
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Sep 20241 years ago
Submission Deadline
30 Oct 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF CROYDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 1EA
Post Town
Croydon
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
TLI London
Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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