Award

CEFAS24-86 Contract for ITSM Software

CEFAS

This public procurement record has 1 release in its history.

Award

07 Nov 2024 at 12:28

Summary of the contracting process

The Centre for Environment, Fisheries and Aquaculture Science (Cefas) has completed the procurement process for a new, cloud-based IT Service Management (ITSM) software. This procurement falls under the industry category of IT software packages and was aimed at improving IT processes and user engagement through advanced technology solutions. The contract was awarded to House-on-the-Hill Software Ltd on 22nd October 2024, with the contract period beginning on 6th November 2024 and concluding on 5th November 2027. The procurement method was selective, involving a call-off from a framework agreement. The tender process started with an end date for submission on 17th September 2024. This project will be implemented at various locations, including the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and within the United Kingdom.

This tender represents substantial business growth opportunities, particularly for SMEs and VCSEs specialising in IT software development and cloud solutions. The awarded contract, valued at £64,650 GBP, is a critical supply contract offering a significant revenue stream for the successful supplier. Businesses with expertise in IT service management and those that can provide scalable, user-friendly, and innovative cloud-based solutions would find this tender particularly advantageous. The ongoing engagement with Cefas, a prominent scientific research organisation, can foster long-term business relationships and enhance the successful company's portfolio within the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

CEFAS24-86 Contract for ITSM Software

Notice Description

Provision of a new, cloud based ITSM system that is versatile, easy to administer and makes use of modern technologies, automating and improving current IT processes and user engagement.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1f119aba-e793-4824-8dd5-287fe8dd2891
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e597db5a-3e1f-440f-bb09-28ebbc0123e9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£64,650 Under £100K
Lots Value
Not specified
Awards Value
£64,650 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Nov 20241 years ago
Submission Deadline
17 Sep 2024Expired
Future Notice Date
Not specified
Award Date
21 Oct 20241 years ago
Contract Period
6 Nov 2024 - 5 Nov 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CEFAS
Contact Name
Rachel Zabari
Contact Email
procure@cefas.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LOWESTOFT
Postcode
NR33 0HT
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH63 East Suffolk
Delivery Location
Not specified

Local Authority
East Suffolk
Electoral Ward
Kirkley & Pakefield
Westminster Constituency
Lowestoft

Supplier Information

Number of Suppliers
1
Supplier Name

HOUSE-ON-THE-HILL SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-1f119aba-e793-4824-8dd5-287fe8dd2891-2024-11-07T12:28:09Z",
    "date": "2024-11-07T12:28:09Z",
    "ocid": "ocds-b5fd17-1f119aba-e793-4824-8dd5-287fe8dd2891",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-0400800D8d000003VQwdEAG",
        "title": "CEFAS24-86 Contract for ITSM Software",
        "description": "Provision of a new, cloud based ITSM system that is versatile, easy to administer and makes use of modern technologies, automating and improving current IT processes and user engagement.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48517000",
            "description": "IT software package"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "NR33 0HT"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 64650,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2024-09-17T17:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2024-11-06T00:00:00Z",
            "endDate": "2027-11-05T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-299782",
            "name": "Cefas",
            "identifier": {
                "legalName": "Cefas"
            },
            "address": {
                "streetAddress": "Cefas Laboratory, Pakefield Road",
                "locality": "Lowestoft",
                "postalCode": "NR33 0HT",
                "countryName": "GB"
            },
            "contactPoint": {
                "name": "Rachel Zabari",
                "email": "procure@cefas.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-300667",
            "name": "House-on-the-Hill Software Ltd",
            "identifier": {
                "legalName": "House-on-the-Hill Software Ltd"
            },
            "address": {
                "streetAddress": "127 Stockport Road, Marple SK6 6AF"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-299782",
        "name": "Cefas"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-1f119aba-e793-4824-8dd5-287fe8dd2891-1",
            "status": "active",
            "date": "2024-10-22T00:00:00+01:00",
            "datePublished": "2024-11-07T12:28:09Z",
            "value": {
                "amount": 64650,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-300667",
                    "name": "House-on-the-Hill Software Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-11-06T00:00:00Z",
                "endDate": "2027-11-05T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/e597db5a-3e1f-440f-bb09-28ebbc0123e9",
                    "datePublished": "2024-11-07T12:28:09Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "description": "CEFAS24-86 RM1557 ITSM software call off contract - Final countersigned_Redacted",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/d0462042-3199-4312-9d88-b3fe221f2e36",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}