CEFAS24-86 Contract for ITSM Software

CEFAS

There is 1 contract in this contracting process.

Summary of the contracting process

The Centre for Environment, Fisheries and Aquaculture Science (Cefas) has completed the procurement process for a new, cloud-based IT Service Management (ITSM) software. This procurement falls under the industry category of IT software packages and was aimed at improving IT processes and user engagement through advanced technology solutions. The contract was awarded to House-on-the-Hill Software Ltd on 22nd October 2024, with the contract period beginning on 6th November 2024 and concluding on 5th November 2027. The procurement method was selective, involving a call-off from a framework agreement. The tender process started with an end date for submission on 17th September 2024. This project will be implemented at various locations, including the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and within the United Kingdom.

This tender represents substantial business growth opportunities, particularly for SMEs and VCSEs specialising in IT software development and cloud solutions. The awarded contract, valued at £64,650 GBP, is a critical supply contract offering a significant revenue stream for the successful supplier. Businesses with expertise in IT service management and those that can provide scalable, user-friendly, and innovative cloud-based solutions would find this tender particularly advantageous. The ongoing engagement with Cefas, a prominent scientific research organisation, can foster long-term business relationships and enhance the successful company's portfolio within the public sector.

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CEFAS24-86 Contract for ITSM Software

CEFAS

Contract Timeline

Publication Date

7th November 2024 12:28:09 PM
Contract Summary

Provision of a new, cloud based ITSM system that is versatile, easy to administer and makes use of modern technologies, automating and improving current IT processes and user engagement.
Contract Details

Open Contracting ID

ocds-b5fd17-1f119aba-e793-4824-8dd5-287fe8dd2891

Publication Source

Contracts Finder

Procurement Stage

Award

Procurement Method

Selective

Procurement Method Details

Call-off From A Framework Agreement

Procurement Category

Services

Tender Suitability

SME VCSE

Framework / DPS

Framework
Contract Classification

CPV Code(s)

48517000

CPV Division(s)

48 - Software package and information systems
Awarding Authority

CEFAS

Buyer Name

Rachel Zabari

Buyer Email

procure@cefas.gov.uk

Buyer Phone

Buyer Address

Cefas Laboratory, Pakefield Road

Lowestoft

NR33 0HT

GB
Awarded Supplier(s)

Supplier Name(s)

HOUSE-ON-THE-HILL SOFTWARE LTD

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CEFAS24-86 Contract for ITSM Software

CEFAS

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority

Awarded Supplier(s)