Award

Tenant Satisfaction Measures Survey

WEST LANCASHIRE BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

12 Dec 2024 at 13:39

Summary of the contracting process

West Lancashire Borough Council has completed the procurement process for the "Tenant Satisfaction Measures Survey" within the customer satisfaction survey category. This open procedure focused on tenant satisfaction surveys and targeted the services category. The contract period for the awarded contract spans from 1st July 2024 to 30th June 2025. This procurement, relevant to businesses in the United Kingdom, involved a tender process that concluded on 21st May 2024, with the contract awarded on 29th May 2024. The project's location is England, and the total value of the contract is GBP 12,350. The buyer overseeing this process is West Lancashire Borough Council.

This tender offers significant opportunities for small and medium-sized enterprises (SMEs) and Voluntary, Community and Social Enterprises (VCSEs) by providing a clear route for these businesses to engage in public sector work. Firms specialising in market research, survey data analysis, or client satisfaction assessment are particularly suited to compete for such contracts. Partnering with a local council through well-defined contracts can bolster a company's portfolio and provide steady revenue over a set period. The award to Information By Design, an SME, illustrates the council's commitment to engaging smaller enterprises in delivering public services.

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Notice Title

Tenant Satisfaction Measures Survey

Notice Description

Tenant satisfaction surveys

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1f895a5e-aba4-4bdc-93b0-e9cf68732dae
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8d4dd133-076c-45d9-9af6-e70542bf05be
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£12,350 Under £100K
Lots Value
Not specified
Awards Value
£12,350 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Dec 20241 years ago
Submission Deadline
21 May 2024Expired
Future Notice Date
Not specified
Award Date
28 May 20241 years ago
Contract Period
30 Jun 2024 - 30 Jun 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WEST LANCASHIRE BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ORMSKIRK
Postcode
L39 2SA
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD47 Chorley and West Lancashire
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
West Lancashire
Electoral Ward
Ormskirk East
Westminster Constituency
West Lancashire

Supplier Information

Number of Suppliers
1
Supplier Name

INFORMATION BY DESIGN

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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