Award

Customer Feedback Collection Tender - AWARD

BEYOND HOUSING

This public procurement record has 1 release in its history.

Award

11 Mar 2024 at 16:05

Summary of the contracting process

Beyond Housing has awarded the contract for Customer Feedback Collection to CustomerSure Ltd. The procurement process was completed, and the contract period will run from March 11, 2024, to March 10, 2027. The tender was classified under the CPV code for Software package and information systems. The tender deadline was February 16, 2024, with the contract value amounting to £48,000.

This tender for customer feedback collection solutions by Beyond Housing offers opportunities for businesses in the software and information systems sector. The procurement method was an open procedure, providing a chance for suitable businesses to compete. Companies with expertise in providing software packages and information systems are well-suited to engage in this procurement process and potentially enhance their business growth.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Customer Feedback Collection Tender - AWARD

Notice Description

Beyond Housing are advertising this tender to welcome bids for customer feedback collection solutions

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1fafb5cb-7cfd-47e8-a27e-bd76e44f9f9f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9ccb2d47-d893-4c51-9539-bd27834e98d6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£48,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Mar 20241 years ago
Submission Deadline
16 Feb 2024Expired
Future Notice Date
Not specified
Award Date
11 Mar 20241 years ago
Contract Period
11 Mar 2024 - 10 Mar 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BEYOND HOUSING
Contact Name
David Cooper
Contact Email
david.cooper@beyondhousing.co.uk
Contact Phone
01642 771378

Buyer Location

Locality
NORTH YORKSHIRE
Postcode
YO12 7BH
Post Town
York
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE22 North Yorkshire
Delivery Location
Not specified

Local Authority
North Yorkshire
Electoral Ward
Castle
Westminster Constituency
Scarborough and Whitby

Supplier Information

Number of Suppliers
1
Supplier Name

CUSTOMERSURE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-1fafb5cb-7cfd-47e8-a27e-bd76e44f9f9f-2024-03-11T16:05:10Z",
    "date": "2024-03-11T16:05:10Z",
    "ocid": "ocds-b5fd17-1fafb5cb-7cfd-47e8-a27e-bd76e44f9f9f",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "IT-461-128-BH/2024/0128 - AWARD",
        "title": "Customer Feedback Collection Tender - AWARD",
        "description": "Beyond Housing are advertising this tender to welcome bids for customer feedback collection solutions",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "YO12 7BH"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2024-02-16T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2024-03-11T00:00:00Z",
            "endDate": "2027-03-10T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "goods"
    },
    "parties": [
        {
            "id": "GB-CFS-117587",
            "name": "Beyond Housing",
            "identifier": {
                "legalName": "Beyond Housing"
            },
            "address": {
                "streetAddress": "4 Gladstone Road, Scarborough",
                "locality": "North Yorkshire",
                "postalCode": "YO12 7BH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "David Cooper",
                "email": "david.cooper@beyondhousing.co.uk",
                "telephone": "01642 771378"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-276449",
            "name": "CustomerSure Ltd",
            "identifier": {
                "legalName": "CustomerSure Ltd"
            },
            "address": {
                "streetAddress": "John Buddle Work Village, Buddle Road, Newcastle upon Tyne, United Kingdom, NE4 8AW"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-117587",
        "name": "Beyond Housing"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-1fafb5cb-7cfd-47e8-a27e-bd76e44f9f9f-1",
            "status": "active",
            "date": "2024-03-11T00:00:00Z",
            "datePublished": "2024-03-11T16:05:09Z",
            "value": {
                "amount": 48000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-276449",
                    "name": "CustomerSure Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-03-11T00:00:00Z",
                "endDate": "2027-03-10T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/9ccb2d47-d893-4c51-9539-bd27834e98d6",
                    "datePublished": "2024-03-11T16:05:09Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}