Tender

RA318539 - Mitel Maintenance Support Contract

CITY OF WOLVERHAMPTON COLLEGE

This public procurement record has 2 releases in its history.

TenderAmendment

06 Jun 2022 at 11:07

Tender

26 May 2022 at 14:54

Summary of the contracting process

The City of Wolverhampton College is currently inviting tenders for the "RA318539 - Mitel Maintenance Support Contract", aimed at providing a Hardware Support Service for three Mitel 3300 MXe controllers located across its campuses in Wolverhampton (Paget Road, Wellington Road, and Metro One). The procurement process is in the Tender stage, with an open procedure method. The tender period ends on 30 May 2022, while the contract is scheduled to commence on 1 June 2022 for a duration of one year.

This procurement presents valuable opportunities for businesses specialising in telecommunications support services, particularly those with Mitel accreditations. Suppliers able to offer competitive maintenance proposals that include response times of either four hours or the next business day will be well-positioned to compete. Small and medium enterprises (SMEs) with relevant expertise in hardware support are encouraged to engage in this tender, given the historical context and the age of the equipment involved.

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Notice Title

RA318539 - Mitel Maintenance Support Contract

Notice Description

City of Wolverhampton College Supplier Brief Background of the Requirement The City of Wolverhampton College is seeking a Mitel accredited supplier to provide a Hardware Support Service for three Mitel 3300 MXe controllers. The controllers are located across the College's three main campuses in Wolverhampton: Paget Road Campus, WV6 0DU Wellington Road Campus, WV14 6BT Metro One Campus, WV1 3AH The maintenance contract is to be let for 1 year start date 1 June 2022. Suppliers are asked to provide details of their Mitel accreditations. Suppliers are asked to provide two proposals for consideration based on two levels of support: 1. 8 x 5 x 4 4 hour Fix - Engineer to arrive onsite with parts and to restore the service within 4 business hours of the call being logged. 2. 8 x 5 x NBD Fix - Engineer to arrive onsite with parts and to restore the service before the end of the next business day (NBD) after the call being logged Please insert a one year price into the pricing schedule on each line. Suppliers are also asked to provide details of the current resolution statistics and achievement rates against SLA. All hardware is 10 years old. - To access this competition: login to https://suppliers.multiquote.com and view the opportunity RA318539. Not registered on MultiQuote - visit https://suppliers.multiquote.com then register and quote RA318539 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-1fdfd8f3-67e2-4aac-a21a-dc89116a581a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/41a014bc-5f2c-40e5-967f-7797ef97cd4c
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment


CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Jun 20223 years ago
Submission Deadline
6 Jun 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
6 Jun 2022 - 6 Jun 2022 24 hours
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CITY OF WOLVERHAMPTON COLLEGE
Contact Name
Amrit Dass
Contact Email
support@multiquote.com
Contact Phone
0151 482 9230

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV14 6BT
Post Town
Wolverhampton
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
Not specified

Local Authority
Wolverhampton
Electoral Ward
Bilston North
Westminster Constituency
Wolverhampton South East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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