Award

Service Now Consultancy

POLICE DIGITAL SERVICE

This public procurement record has 1 release in its history.

Award

13 Aug 2025 at 08:25

Award Notice
Summary of the contracting process

The Police Digital Service, based in London, England, has completed a procurement process titled "Service Now Consultancy," under the industry category of software support services. This process involved a call-off from a framework agreement using a selective procurement method. The tender aimed to secure interim support resources for the Service Now Platform and was classified under the CPV code 72261000. The tender period ended on 31st July 2025, with the award being activated on the same day. The contract period spans from 1st August 2025 to 31st March 2026 and is valued at £99,665.

This procurement offers opportunities for businesses specialising in software support services, particularly those with experience in the Service Now Platform. The tender is supportive of small and medium-sized enterprises (SMEs), providing them a chance to compete and collaborate with a large supplier such as Softcat Plc UK, the awarded company. Organisations with the capacity to meet the demands of the police digital services sector could leverage this engagement to enhance their profile and expand their footprint in similar markets.

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Notice Information

Notice Title

Service Now Consultancy

Notice Description

Interim support resource for Service Now Platform

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2042992d-6b55-4f94-a959-2616ea0037f0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b4b571be-4c60-4061-b371-3c0357a52589
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£99,665 Under £100K
Lots Value
Not specified
Awards Value
£99,665 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Aug 20256 months ago
Submission Deadline
31 Jul 2025Expired
Future Notice Date
Not specified
Award Date
30 Jul 20256 months ago
Contract Period
31 Jul 2025 - 31 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
POLICE DIGITAL SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2V 7JE
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Cheap
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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