Award

CLUE Case management system

DURHAM CONSTABULARY

This public procurement record has 1 release in its history.

Award

05 Feb 2026 at 11:07

Award Notice
Summary of the contracting process

Durham Constabulary has successfully concluded a selective procurement process for the provisioning of a cloud-hosted case management software system, titled "CLUE Case management system". The procurement took the form of a direct award call-off from the G-Cloud 14 framework, within the industry category of Software packages and information systems (CPV code 48000000). The process commenced under the tender ID ICT 368 and has reached the award stage, with the contract now active. The award was formally granted on 12th December 2025, with the contract period spanning from 15th December 2025 to 14th December 2028. The services, valued at £159,160.60, will be delivered in the North East region of the United Kingdom.

This procurement offers opportunities for growth primarily to large-scale companies equipped to deliver comprehensive software solutions consistent with framework agreements. Businesses that specialise in the provision of cloud-based, managed IT services may find similar opportunities in such selective procurement methods. Participating in framework agreements like G-Cloud can streamline access to public sector contracts for companies capable of meeting the rigorous requirements of such platforms. While this contract is tailored for a large supplier, smaller enterprises should note that framework participation can expand their reach in future public procurements.

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Notice Information

Notice Title

CLUE Case management system

Notice Description

Provision of Clue's cloud hosted Software subscription for database and licenses. Direct award call-off from G-Cloud 14 framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-20a5a08a-ef1a-464c-bab5-128d85d37e78
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2dd7aab3-42bf-4303-bf54-5a3710ac7611
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£159,160 £100K-£500K
Lots Value
Not specified
Awards Value
£159,160 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Feb 20262 weeks ago
Submission Deadline
14 Dec 2025Expired
Future Notice Date
Not specified
Award Date
12 Dec 20252 months ago
Contract Period
15 Dec 2025 - 14 Dec 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DURHAM CONSTABULARY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5TT
Post Town
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England)
Local Authority
County Durham
Electoral Ward
Neville's Cross
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

CLUE COMPUTING

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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