Tender

GB-LowestoftLowestoft: Cefas RFQ for the Provision of Service Desk Software

CEFAS

This public procurement record has 1 release in its history.

Tender

20 Nov 2017 at 17:18

Tender Notice
Summary of the contracting process

The Cefas, a buyer based in Lowestoft, UK, is currently seeking suppliers for the "Cefas RFQ for the Provision of Service Desk Software". This procurement falls under the IT software package industry and is at the tender stage. The tender is open for submissions until 8 December 2017, and the contract is expected to commence on 31 January 2018, lasting until 1 April 2021. The estimated value for this contract ranges from £25,000 to £50,000, and it is being conducted through an open procurement method to ensure broad participation.

This tender presents a favourable opportunity for small and medium enterprises (SMEs) in the IT services sector, especially those specialising in software solutions aligned with the ITIL framework. Businesses that can provide cloud-based service desk solutions and have experience integrating with existing infrastructures will be particularly well-suited to compete. Participating in this tender can enhance the growth of these businesses, allowing them to establish contracts with public sector organisations and expand their market reach.

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Notice Information

Notice Title

GB-LowestoftLowestoft: Cefas RFQ for the Provision of Service Desk Software

Notice Description

The Cefas Service Desk provides an IT support service to internal and external customers (and wishes to procure a new/replacement Service Desk support solution/suite to support the logging and escalation of incidents and requests for services. The existing system has been an essential tool for both resolving customer queries and reviewing the performance of Cefas IT services for both internal and external customers in the past, however Cefas would like to take advantage of advancements in new technology and software solutions available and are looking for a cloud based solution, aligned to the ITIL framework which integrates with our existing infrastructure (including Microsoft Windows Active Directory and Microsoft SCCM). In addition to the above, the preferred solution needs to initially provide 30 analyst licences to distribute between our Service Desk, IT Services and Application Development teams that provides a wider functionality other than that the basic customer level of access. FOR FULL DETAILS DOWNLOAD THE FULL TENDER PACKAGE AT https://www.delta-esourcing.com/respond/8MVJFD9TX4 Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-21749538-5786-4990-b2e3-bdfa4a0c4afe
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b1ecf598-2fb5-4deb-a1e1-37c0150a07ab
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48517000 - IT software package

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Nov 20178 years ago
Submission Deadline
8 Dec 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Jan 2018 - 1 Apr 2021 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CEFAS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LOWESTOFT
Postcode
NR33 0HT
Post Town
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH63 East Suffolk
Delivery Location
Not specified
Local Authority
East Suffolk
Electoral Ward
Kirkley & Pakefield
Westminster Constituency
Lowestoft

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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