Notice Information
Notice Title
Standby Call Centre Service
Notice Description
The Supplier shall establish a Standby Service for a Helpline which can be activated at short notice. Additional information: This is a variation to MHCLG's existing contract centre contract.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-21e14414-04ae-4a82-9856-17a80908b79f
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/6473c279-f1b6-475a-b104-daefe0c48182
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Other - Variation to existing contract
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- £99,716 Under £100K
- Lots Value
- Not specified
- Awards Value
- £99,716 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 19 Jan 20215 years ago
- Submission Deadline
- 6 Nov 2020Expired
- Future Notice Date
- Not specified
- Award Date
- 6 Nov 20205 years ago
- Contract Period
- 9 Nov 2020 - 4 Apr 2021 1-6 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- MINISTRY OF HOUSING, COMMUNITIES & LOCAL GOVERNMENT
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SW1P 4DF
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/6473c279-f1b6-475a-b104-daefe0c48182
19th January 2021 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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