Award

Customer Relationship Management System - AWARD

NUNEATON & BEDWORTH BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

03 Mar 2020 at 15:27

Summary of the contracting process

The procurement process for the Customer Relationship Management System was conducted by Nuneaton & Bedworth Borough Council. This awarded contract, valued at £138,300, falls under the services category, specifically classified as Customer Relation Management software (CPV 48445000). The procurement was carried out using a selective method as a call-off from a framework agreement. The tender period ended on 28 February 2020, with the contract period commencing from 1 March 2020 and set to conclude on 28 February 2022. The delivery address is located in Nuneaton, England.

This contract presents a significant opportunity for small and medium-sized enterprises (SMEs) familiar with customer relationship management solutions to expand their business. Vendors who specialise in providing software services or have relevant expertise in customer relationship management systems would be well-positioned to compete. Engaging in this procurement process could lead to ongoing partnerships with public sector entities, enhancing business visibility and growth potential in the public sector marketplace.

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Notice Title

Customer Relationship Management System - AWARD

Notice Description

Customer Relationship Management System

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-221d7fe7-58be-458d-aa56-c61ee29f154f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fba56be1-c178-427c-b5a7-30ce1e4eda07
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
£138,300 £100K-£500K
Lots Value
Not specified
Awards Value
£138,300 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Mar 20206 years ago
Submission Deadline
28 Feb 2020Expired
Future Notice Date
Not specified
Award Date
28 Feb 20206 years ago
Contract Period
1 Mar 2020 - 28 Feb 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NUNEATON & BEDWORTH BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NUNEATON
Postcode
CV11 5AA
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
Not specified

Local Authority
Nuneaton and Bedworth
Electoral Ward
St Mary's
Westminster Constituency
Nuneaton

Supplier Information

Number of Suppliers
1
Supplier Name

GRANICUS-FIRMSTEP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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