Award

ServiceNow subscription

MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY

This public procurement record has 1 release in its history.

Award

04 Sep 2017 at 14:00

Summary of the contracting process

The Medicines and Healthcare Products Regulatory Agency initiated a tender for a 'ServiceNow subscription', classified under helpdesk services, located in London, UK. The tender was part of a selective procurement method, specifically a call-off from a framework agreement, with an overall value of £400,000. The tender period concluded on 16th July 2017, and the contract commenced the following day, lasting until 16th July 2019. The awarded contract was announced on 4th September 2017, and it involved Softcat Limited as the successful supplier.

This tender presents substantial opportunities for IT service providers and businesses specialising in software subscriptions, particularly those with experience in helpdesk services. Companies looking to expand their operations should focus on leveraging frameworks for similar contracts, especially those that cater to government organisations. Businesses with a robust service delivery capability and a proven track record in technological solutions would be well-positioned to compete in such procurement processes.

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Notice Title

ServiceNow subscription

Notice Description

ServiceNow subscription

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-22b94e74-2924-40b2-9147-7047d5b59269
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5fa3987c-b3d7-4b6b-882f-e63a0d395392
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72253100 - Helpdesk services

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
Not specified
Awards Value
£681,397 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Sep 20178 years ago
Submission Deadline
16 Jul 2017Expired
Future Notice Date
Not specified
Award Date
15 Jul 20178 years ago
Contract Period
16 Jul 2017 - 16 Jul 2019 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SZ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London

Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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