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CBMDC 372 - Digital 360

City of Bradford Metropolitan District Council

This public procurement record has 1 release in its history.

Award

01 Sep 2026 at 10:32

Award Notice
Summary of the contracting process

City of Bradford Metropolitan District Council procured the renewal of its existing Digital 360 solution. The requirement covers Digital 360 licensing, support and maintenance, classified as IT services including consulting, software development, internet and support. The services are for the council’s operations in Bradford and the wider Yorkshire and the Humber area. This is a software and managed support requirement rather than a new system implementation, with the work focused on maintaining and licensing an established digital solution. The buying organisation is City of Bradford Metropolitan District Council. The supplier profile indicated for this procurement is a large commercial technology provider, and the opportunity was not identified as suitable for small or medium-sized enterprises or voluntary, community and social enterprises.

The procurement is complete and has been awarded. It used a direct award route through the Government Commercial Agency Back Office Software 2 framework, via the Government eMarketplace catalogue. The tender deadline was 11 August 2026, and the award was made on 24 August 2026. CIVICA UK LIMITED was selected for an awarded value of £418,995 including the stated currency of GBP. The contract runs from 31 August 2026 to 30 August 2028. The wider estimated procurement value is £668,306, with a stated minimum value of £418,995. The arrangement is for two years, with two possible 12-month extensions. Evaluation was conducted through the direct-award framework route rather than an open competition.

This award demonstrates established demand from Bradford Council for a Digital 360 platform, its licensing and ongoing support and maintenance. A credible future supplier would need strong capability in the relevant software solution, including licence management, technical support, maintenance and continuity of service for an existing installation. Experience supporting public-sector customers and delivering reliable software services through a government framework or catalogue route would be commercially relevant. The requirement is suited to providers with the organisational capacity to manage a large council account and sustain service delivery over a multi-year arrangement, including potential extensions. Suppliers should also be able to demonstrate dependable account management, responsive incident handling and practical knowledge of integrating support with the customer’s existing digital environment.

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Notice Information

Notice Title

CBMDC 372 - Digital 360

Notice Description

This is a renewal for an existing solution for Digital 360 licencing, support and maintenance. Awarded through the Government Commercial Agency (GCA) Back Office Software 2 framework (RM6285) using Government eMarketplace catalogue. 2 year, plus 2 x 12 month extensions.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-23b072fd-a4a9-49a7-b734-8b8c6382610c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e5d6d713-2411-4c5a-b718-f6d315367ceb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£668,306 £500K-£1M
Lots Value
Not specified
Awards Value
£418,995 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Aug 20263 weeks ago
Contract Period
31 Aug 2026 - 30 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
City of Bradford Metropolitan District Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRADFORD
Postcode
BD1 1HX
Postcode Area
Bradford
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE41 Bradford
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Bradford
Electoral Ward
City
Westminster Constituency
Bradford West

Supplier Information

Number of Suppliers
1
Supplier Name

Civica UK Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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