Tender

Tenant Satisfaction Measures Survey

WEST LANCASHIRE BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Tender

23 Apr 2024 at 10:33

Tender Notice
Summary of the contracting process

The West Lancashire Borough Council has initiated a tender process for the "Tenant Satisfaction Measures Survey" in the services category. This survey aims to gather feedback from council tenants regarding housing services. The procurement method is an open procedure below the threshold with a contract period starting from July 1, 2024, to June 30, 2025. The tender period ends on May 21, 2024, with a total contract value of £15,000 in GBP. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise sector (VCSE) businesses are suitable to participate.

This tender opportunity provides a chance for businesses involved in survey services, customer survey services, and customer satisfaction surveys to engage with the West Lancashire Borough Council. Companies focusing on customer feedback analysis and service improvement are well-suited to compete. The procurement stage is currently active, offering a prime opportunity for interested businesses to contribute to enhancing housing services for council tenants in England.

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Notice Information

Notice Title

Tenant Satisfaction Measures Survey

Notice Description

The aim of the consultation is to gather satisfaction data from Council tenants on housing services provided by the Council, the quality of their homes, standard of services delivered

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2414be1b-c100-4e96-884f-f7883f3c9ce7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2b043832-af39-4fbe-ade0-8bd43553316d
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£15,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Apr 20241 years ago
Submission Deadline
21 May 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Jun 2024 - 30 Jun 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST LANCASHIRE BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ORMSKIRK
Postcode
L39 2SA
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD47 Chorley and West Lancashire
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
West Lancashire
Electoral Ward
Ormskirk East
Westminster Constituency
West Lancashire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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