Award

Language Translation Services

WEST MIDLANDS COMBINED AUTHORITY

This public procurement record has 1 release in its history.

Award

22 Oct 2018 at 15:03

Award Notice
Summary of the contracting process

The West Midlands Combined Authority (WMCA) has initiated a tender process for "Language Translation Services," essential for facilitating communication with a diverse customer base in the region. The service is particularly required during Mobility Assessment Clinics to assist disabled residents applying for Concessionary Travel Passes. This procurement is currently in the Award stage, with the contract expected to commence on 1st November 2018 and run for four years, concluding on 31st October 2022. The tender period has already ended as of 19th March 2018. Located in Birmingham, the WMCA is engaged in the service sector, specifically under the classification of Foreign language translation services.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) that provide language translation and interpretation services, as the WMCA seeks up to fifteen requests monthly, which may increase over time. Companies skilled in various languages—including Polish, Urdu, and Arabic—will find this a prime opportunity to establish contracts with a prominent local authority. With an open procurement method, eligible suppliers are encouraged to participate in this framework agreement, which is prioritised for SMEs and voluntary community and social enterprises (VCSE).

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Notice Information

Notice Title

Language Translation Services

Notice Description

West Midlands Combined Authority (WMCA) has a large customer base and communicates to a wide range of nationalities. We have an ongoing requirement to use a quality and efficient telephone language translation and interpretation service to communicate with customers who speak a main language other than English. The Telephone Language Translation Service will be used to interpret and translate various languages including Polish, Urdu, Czech, Slovak, Punjabi, Farsi, Romanian, Turkish, Kurdish, Bengali, Hindi, Tigrinya, Mirpuri and Arabic. The language translation service is required throughout the organisation and will be predominately used during Mobility Assessment Clinics to assess the eligibility of disabled people for a Concessionary Travel Pass who are residents within the West Midlands. The WMCA anticipates the requirement for this service at present to be on an ad-hoc basis and telephone translation requests to be between zero and fifteen a month. However, this may increase as a result of the wider remit of the WMCA throughout the life of this arrangement. Please note that this is a 4 year maximum term prioritised Framework Agreement with 3 suitable suppliers qualified to it that is due to commence on 1st November 2018.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-242fc660-8dde-4f1f-b867-a4a13cd05f47
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ad2e6e3c-1569-42f2-ba31-de4a303dc817
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48740000 - Foreign language translation software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Oct 20187 years ago
Submission Deadline
19 Mar 2018Expired
Future Notice Date
Not specified
Award Date
21 Oct 20187 years ago
Contract Period
1 Nov 2018 - 31 Oct 2022 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST MIDLANDS COMBINED AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B19 3SD
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
3
Supplier Names

ENABLE2

LANGUAGE LINE SOLUTIONS

SUPREME LINGUISTIC SERVICES T/A PREMIUM LINGUISTIC SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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