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B and T - UKTI Website Re-tender Contract Expiry

H M Revenue & Customs

This public procurement record has 1 release in its history.

Award

17 Aug 2026 at 12:08

Award Notice
Summary of the contracting process

HM Revenue & Customs procured cloud support for the UK TradeInfo website, www.uktradeinfo.com. The service covers hosting, helpdesk support, monitoring and ongoing website development delivered through call-off change-control procedures. This is an IT services requirement covering software development, internet services, technical support and consultancy. The work is for the UK TradeInfo website and is delivered in the United Kingdom. The procurement is categorised as services and is relevant to suppliers able to provide managed cloud hosting alongside operational support and continuing development for a public-sector digital service.

The procurement is complete and was awarded on 14 August 2026 to Avanade UK Limited. It used a selective procedure as a call-off from a framework agreement. The tender submission deadline was 18 May 2026 at 14:00. The awarded value is £906,811 including the stated currency of GBP. The procurement’s upper estimated value was £1,813,622, with a minimum estimated value of £906,811. The contract period runs from 1 December 2026 to 30 November 2028. The published outcome identifies one active award and one supplier. The opportunity was marked as unsuitable for small and medium-sized enterprises and voluntary, community or social enterprise organisations.

This award demonstrates established demand from HM Revenue & Customs for an integrated cloud-support service around a trade-information website. A credible future competitor would need to combine secure, reliable cloud hosting with a responsive helpdesk, proactive monitoring and the technical capability to maintain and develop a live public-sector website. It would also need to manage changes through formal call-off and change-control processes, coordinate operational service delivery with software development, and provide sufficient capacity for a large, sustained support engagement. The selected supplier was a large organisation, indicating that scale, resilience and the ability to cover both day-to-day support and continuing development are important competitive strengths.

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Notice Information

Notice Title

B and T - UKTI Website Re-tender Contract Expiry

Notice Description

Cloud Support of the UK TradeInfo website (www.uktradeinfo.com) to include Hosting, Helpdesk Services, Monitoring, and ongoing Development (via Call-off Change Control procedures).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-243e8a0a-b31f-42dd-aa81-f35948785dcc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c1372154-6b8d-4602-8515-b430b70712e3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,813,622 £1M-£10M
Lots Value
Not specified
Awards Value
£906,811 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Aug 20261 weeks ago
Submission Deadline
18 May 2026Expired
Future Notice Date
Not specified
Award Date
14 Aug 20262 weeks ago
Contract Period
1 Dec 2026 - 30 Nov 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M Revenue & Customs
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Postcode Area
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

Avanade UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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