Notice Information
Notice Title
Research to explore the drivers and barriers to business customers' use of their HMRC online tax account
Notice Description
The supplier will undertake research to understand the drivers and barriers to business customers' use of the Business Tax Account (BTA). The findings will inform HMRC about the factors that motivate and influence customer channel choice, in relation to their business tax affairs, as well as inform future improvements to the BTA and other HMRC online tax accounts.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-249e65e3-74b3-4044-832f-04975677b6d0
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/b210cfe7-9329-469f-81c4-b600a59f8f2e
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Dynamic
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a dynamic purchasing system
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
73 - Research and development services and related consultancy services
-
- CPV Codes
73110000 - Research services
Notice Value(s)
- Tender Value
- £35,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- £35,000 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 17 Nov 20214 years ago
- Submission Deadline
- 31 Aug 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 27 Sep 20214 years ago
- Contract Period
- 6 Oct 2021 - 8 Apr 2022 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- H M REVENUE & CUSTOMS
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SS99 1AA
- Post Town
- Southend-on-Sea
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH3 Essex
- Small Region (ITL 3)
- TLH31 Southend-on-Sea
- Delivery Location
- Not specified
-
- Local Authority
- Southend-on-Sea
- Electoral Ward
- Victoria
- Westminster Constituency
- Southend East and Rochford
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/b210cfe7-9329-469f-81c4-b600a59f8f2e
17th November 2021 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-249e65e3-74b3-4044-832f-04975677b6d0-2021-11-17T10:44:52Z",
"date": "2021-11-17T10:44:52Z",
"ocid": "ocds-b5fd17-249e65e3-74b3-4044-832f-04975677b6d0",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "SR717671102",
"title": "Research to explore the drivers and barriers to business customers' use of their HMRC online tax account",
"description": "The supplier will undertake research to understand the drivers and barriers to business customers' use of the Business Tax Account (BTA). The findings will inform HMRC about the factors that motivate and influence customer channel choice, in relation to their business tax affairs, as well as inform future improvements to the BTA and other HMRC online tax accounts.",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "73110000",
"description": "Research services"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"countryName": "United Kingdom"
}
]
}
],
"value": {
"amount": 35000,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a dynamic purchasing system",
"tenderPeriod": {
"endDate": "2021-08-31T17:00:00+01:00"
},
"contractPeriod": {
"startDate": "2021-10-07T00:00:00+01:00",
"endDate": "2022-04-08T23:59:59+01:00"
},
"suitability": {
"sme": true,
"vcse": true
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-GOR-D25",
"name": "H M Revenue & Customs",
"identifier": {
"legalName": "H M Revenue & Customs",
"scheme": "GB-GOR",
"id": "D25"
},
"address": {
"streetAddress": "Customs House Annexe,20 Lower Thames Street",
"locality": "LONDON",
"postalCode": "SS991AA",
"countryName": "England"
},
"contactPoint": {
"name": "Catherine Moore",
"email": "catherine.moore3@hmrc.gov.uk"
},
"roles": [
"buyer"
]
},
{
"id": "GB-COH-849983",
"name": "IFF Research Ltd",
"identifier": {
"legalName": "IFF Research Ltd",
"scheme": "GB-COH",
"id": "849983"
},
"address": {
"streetAddress": "St Magnus House, 3 Lower Thames Street, London, EC3R 6HD"
},
"details": {
"scale": "large",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-GOR-D25",
"name": "H M Revenue & Customs"
},
"awards": [
{
"id": "ocds-b5fd17-249e65e3-74b3-4044-832f-04975677b6d0-1",
"status": "active",
"date": "2021-09-28T00:00:00+01:00",
"datePublished": "2021-11-17T10:44:52Z",
"value": {
"amount": 35000,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-COH-849983",
"name": "IFF Research Ltd"
}
],
"contractPeriod": {
"startDate": "2021-10-07T00:00:00+01:00",
"endDate": "2022-04-08T23:59:59+01:00"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/b210cfe7-9329-469f-81c4-b600a59f8f2e",
"datePublished": "2021-11-17T10:44:52Z",
"format": "text/html",
"language": "en"
},
{
"id": "2",
"documentType": "contractSigned",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/b017aa42-7da5-4fcb-aacd-5682f5b428c7",
"format": "application/pdf"
}
]
}
]
}