Award

GB-Didcot: Provision of new phone and contact centre management solution to Soha Housing

SOHA HOUSING LTD

This public procurement record has 1 release in its history.

Award

27 Jul 2021 at 08:20

Award Notice
Summary of the contracting process

The procurement process for the contract titled "GB-Didcot: Provision of new phone and contact centre management solution to Soha Housing" was initiated by Soha Housing Ltd, a housing organisation based in Didcot, UK. This contract falls under the services category, specifically dedicated-business telephone network services, with a total value of £128,960. The contract period is set to commence on 31st July 2021 and conclude on 31st July 2024. The tender process, which is now complete, concluded on 11th June 2021, with the award having been made to the supplier Foehn.

This contract provides significant opportunities for businesses specialising in telecommunication and contact centre solutions, particularly firms that can deliver integrated front and back office phone systems. As this tender was awarded to a large supplier, smaller or niche providers may find a gap from this procurement trend in the service industry, which could be instrumental in partnering with larger firms or diversifying their offerings in collaborative environments. Business growth can be fostered through responsiveness to similar upcoming tenders and innovations in contact centre technology.

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Notice Information

Notice Title

GB-Didcot: Provision of new phone and contact centre management solution to Soha Housing

Notice Description

Provision of a front and back office phone system and contact centre management solution

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2523108f-f9c6-4ee5-93ed-c3ace09ba922
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0df6f493-9528-4db6-adce-d27d488dbd57
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64214000 - Dedicated-business telephone network services

Notice Value(s)

Tender Value
£128,960 £100K-£500K
Lots Value
Not specified
Awards Value
£128,960 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jul 20214 years ago
Submission Deadline
10 Jun 2021Expired
Future Notice Date
Not specified
Award Date
10 Jun 20214 years ago
Contract Period
30 Jul 2021 - 31 Jul 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOHA HOUSING LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DIDCOT
Postcode
OX11 7NN
Post Town
Oxford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
TLJ South East (England)
Local Authority
South Oxfordshire
Electoral Ward
Didcot South
Westminster Constituency
Didcot and Wantage

Supplier Information

Number of Suppliers
1
Supplier Name

FOEHN

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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