Award

GB-St Helens: Customer Excellence Training

TORUS GROUP

This public procurement record has 1 release in its history.

Award

19 Aug 2024 at 16:20

Summary of the contracting process

The contracting authority, Torus Group, has completed the procurement process for the provision of Customer Excellence Training, falling under the industry category of Training services (CPV 80500000). The project is located in the North West region of the United Kingdom with a contract value of £60,000. The procurement entered the award stage on 19th August 2024, following the tender period that ended on 3rd June 2024. The contract period for the awarded service is from 1st July 2024 to 30th October 2024. The procurement method details were not specified in the tender documentation.

This tender presents significant opportunities for businesses specialising in training services to expand their client base and showcase their expertise in customer excellence. While the current contract was awarded to The Learning Foundry, businesses within the training industry, capable of delivering high-quality customer service training, would be well-suited to compete in similar public procurement processes. Companies looking to grow within the North West region or seeking to establish a reputable partnership with public sector organisations like Torus Group should keep an eye on upcoming tenders in this sector.

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Notice Title

GB-St Helens: Customer Excellence Training

Notice Description

Customer Excellence Training

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-252e7390-9b87-4946-91fb-203406357aac
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f7d30179-f597-4cbd-981e-4538ffbad11c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80500000 - Training services

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
Not specified
Awards Value
£60,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Aug 20241 years ago
Submission Deadline
2 Jun 2024Expired
Future Notice Date
Not specified
Award Date
2 Jun 20241 years ago
Contract Period
30 Jun 2024 - 30 Oct 2024 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TORUS GROUP
Contact Name
Procurement Manager
Contact Email
info@torus.co.uk
Contact Phone
01925452409

Buyer Location

Locality
WARRINGTON
Postcode
WA1 1RH
Post Town
Warrington
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLD North West (England)

Local Authority
Warrington
Electoral Ward
Bewsey and Whitecross
Westminster Constituency
Warrington South

Supplier Information

Number of Suppliers
1
Supplier Name

THE LEARNING FOUNDRY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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