Award

CRM Development re-procurement

NHS ENGLAND

This public procurement record has 2 releases in its history.

Award

01 Oct 2024 at 13:47

Award

23 Sep 2024 at 13:40

Summary of the contracting process

NHS England has awarded a contract for the "CRM Development re-procurement" project, focusing on the development of complex solutions in the Dynamics 365 CRM system. This initiative falls under the industry category of Development Software Services (CPV Code: 72212983). The procurement process was conducted using a selective method as a call-off from a framework agreement. Key dates in this process include the end of the tender period on 2nd April 2024 and the contract period spanning from 2nd September 2024 to 1st September 2026. Locations served by this project include the United Kingdom, Europe, British Overseas Territories, Channel Islands, Isle of Man, and beyond.

This contract offers significant opportunities for businesses skilled in CRM software development, particularly in Dynamics 365. SMEs are encouraged to participate as the procurement process is suitable for small to medium enterprises. The awarded contract, valued at £16,308,980, provides a substantial engagement for Cognizant Worldwide Limited, showcasing the potential for large-scale project involvement. Businesses specializing in software development and CRM system solutions stand to benefit greatly, as the project not only demands high expertise but also indicates potential future requirements and expansions by NHS England.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

CRM Development re-procurement

Notice Description

Procurement of contract which enables the development of complex solutions in the Dynamics 365 CRM system.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2578a634-9e61-4a46-a2c2-6e6d93670fb2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8a57b156-ab60-45f3-8fae-43133112fa77
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212983 - Development software development services

Notice Value(s)

Tender Value
£2,443,331 £1M-£10M
Lots Value
Not specified
Awards Value
£16,308,980 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
1 Oct 20241 years ago
Submission Deadline
2 Apr 2024Expired
Future Notice Date
Not specified
Award Date
19 Sep 20241 years ago
Contract Period
1 Sep 2024 - 1 Sep 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

COGNIZANT WORLDWIDE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-2578a634-9e61-4a46-a2c2-6e6d93670fb2-2024-10-01T14:47:03+01:00",
    "date": "2024-10-01T14:47:03+01:00",
    "ocid": "ocds-b5fd17-2578a634-9e61-4a46-a2c2-6e6d93670fb2",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-2606500D0O000000rwimUAA",
        "title": "CRM Development re-procurement",
        "description": "Procurement of contract which enables the development of complex solutions in the Dynamics 365 CRM system.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72212983",
            "description": "Development software development services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "LS1 4AP"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "LS1 4AP"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 9500000,
            "currency": "GBP"
        },
        "value": {
            "amount": 2443331,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2024-04-02T10:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2024-09-02T00:00:00+01:00",
            "endDate": "2026-09-01T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "goods"
    },
    "parties": [
        {
            "id": "GB-CFS-260069",
            "name": "NHS England",
            "identifier": {
                "legalName": "NHS England"
            },
            "address": {
                "streetAddress": "7 & 8 Wellington Place",
                "locality": "Leeds",
                "postalCode": "LS1 4AP",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Health Family eCommercial System",
                "email": "notifications@atamis.co.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-251441",
            "name": "COGNIZANT WORLDWIDE LIMITED",
            "identifier": {
                "legalName": "COGNIZANT WORLDWIDE LIMITED"
            },
            "address": {
                "streetAddress": "280 Bishopsgate EC2M 4AG"
            },
            "details": {
                "scale": "large"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-260069",
        "name": "NHS England"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-2578a634-9e61-4a46-a2c2-6e6d93670fb2-1",
            "status": "active",
            "date": "2024-09-20T00:00:00+01:00",
            "datePublished": "2024-09-23T14:40:50+01:00",
            "value": {
                "amount": 16308980,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-251441",
                    "name": "COGNIZANT WORLDWIDE LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-09-02T00:00:00+01:00",
                "endDate": "2026-09-01T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/67cb0f7b-de68-419c-842b-c706ab234236",
                    "datePublished": "2024-09-23T14:40:50+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-2578a634-9e61-4a46-a2c2-6e6d93670fb2-2",
            "status": "active",
            "date": "2024-09-20T00:00:00+01:00",
            "datePublished": "2024-10-01T14:47:03+01:00",
            "value": {
                "amount": 16308980,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-251441",
                    "name": "COGNIZANT WORLDWIDE LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-09-02T00:00:00+01:00",
                "endDate": "2026-09-01T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "2",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/8a57b156-ab60-45f3-8fae-43133112fa77",
                    "datePublished": "2024-10-01T14:47:03+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "3",
                    "description": "(REDACTED) CRM Support and Development - Call Off Order Form_Final_FULLY_SIGNED C304112-1",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/648ca83a-f909-4e95-aa06-c6e1b9ae67e8",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}