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Support at Home (Domiciliary Care) Services - North East Lincolnshire

NHS Humber and North Yorkshire Integrated Care Board

This public procurement record has 2 releases in its history.

Award

30 Jun 2025 at 12:19

Award Notice
Tender

10 Feb 2025 at 15:55

Tender Notice
Summary of the contracting process

The NHS Humber and North Yorkshire Integrated Care Board, serving as the contracting authority, has concluded the procurement process for Support at Home (Domiciliary Care) Services in North East Lincolnshire. This process was carried out through an Open procedure, and the contract was awarded on 19 May 2025, with the implementation scheduled to commence on 1 October 2025, lasting until 30 September 2028. The initiative aimed to appoint providers across four service lots which include geographical areas, enhanced domiciliary care, carers breaks provision, and system resilience services. With a focus on health and social work services, this contract underscores a commitment to high-quality care delivery across Yorkshire and the Humber in the United Kingdom.

This tender presents significant opportunities for business growth, particularly for SMEs and VCSEs which find themselves eligible to participate in such procurements. Providers of services in domiciliary care, especially those with capabilities in delivering personalised care plans and enhancing home-based care resilience, are well-positioned to benefit. The procurement seeks suppliers who can offer culturally sensitive and high-quality care whilst meeting stringent CQC regulatory standards. Businesses with expertise in managing complex care needs or providing flexible respite care services have the potential to compete effectively in this tender process and establish themselves as key contributors to the health and social care industry in the region.

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Notice Information

Notice Title

Support at Home (Domiciliary Care) Services - North East Lincolnshire

Notice Description

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Support at Home (Domiciliary Care) Services - North East Lincolnshire through an Open procurement process. This procurement seeks to ensure the delivery of four distinct service lots to meet the needs of adults requiring Support at Home (Domiciliary Care) across North East Lincolnshire (NEL). The Contracting Authority wishes to establish three (3) Providers for Lot 1 consisting of three (3) Geographical Lead 'Locality Providers'; and one (1) Lead Provider per each of Lots 2-4 consisting of: one (1) Lead Provider for Enhanced Support at Home; one (1) Lead Provider for Carers Breaks; and one (1) Lead Provider for System Resilience. 1. Geographical Areas (Lot 1 (a, b, and c)) * Delivery of high-quality domiciliary care services to individuals living within their specified geographical area. * Implementation and development of the 'Teams not Times' model that improves responsiveness, flexibility and person-centred support. * Includes management of existing extra care housing (2 schemes) (where applicable) to support independent living. * Services must focus on maintaining independence, reducing risk, improving the quality of life, and maintaining people in their homes for longer. 2. Enhanced Support at Home (Lot 2) * Provision of intensive support to individuals with complex care needs. * Includes promoting health resilience and avoiding unnecessary hospital admissions. 3. Carers Breaks Provision (Lot 3) * Delivery of flexible respite care to support informal carers. * Must include planned and emergency breaks with tailored services to meet carers' and service users' needs. 4. System Resilience Provision (Lot 4) * Support during peak times and emergencies. * Services include short-term interventions to stabilise individuals and facilitate timely discharges from acute settings.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-267b36a2-b367-4d03-913a-39d3c0a58901
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/193210c9-30fb-4121-8761-abdebe5d1ad7
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£58,074,170 £10M-£100M
Lots Value
Not specified
Awards Value
£34,844,502 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jun 20251 years ago
Submission Deadline
19 Mar 2025Expired
Future Notice Date
Not specified
Award Date
19 May 20251 years ago
Contract Period
1 Oct 2025 - 30 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Humber and North Yorkshire Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HULL
Postcode
HU10 6DT
Postcode Area
Hull
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE12 East Riding of Yorkshire
Delivery Location
TLE Yorkshire and The Humber
Local Authority
East Riding of Yorkshire
Electoral Ward
Willerby and Kirk Ella
Westminster Constituency
Kingston upon Hull West and Haltemprice

Supplier Information

Number of Suppliers
5
Supplier Names

Humberside Independent Care Association

Hales Group Limited

Comfort Call Limited

Health Now Limited

Nurtrio Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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