Award

Integrated Tenant Experience Development Services

BRISTOL CITY COUNCIL

This public procurement record has 1 release in its history.

Award

29 Mar 2017 at 13:20

Award Notice
Summary of the contracting process

Bristol City Council is seeking Integrated Tenant Experience Development Services to transition from their existing housing system to a new platform by May 2017. The contract, valued at £288,000, falls under the IT services industry and aims to enhance tenant digital services through user-centred design. The contract period spans from 13 March 2017 to 13 March 2018. The tender process is now complete, having concluded on 20 December 2016.

This procurement presents significant business growth opportunities for companies specialising in IT consulting and software development, particularly those with experience in systems integration and user experience design. Small and medium-sized enterprises (SMEs) may find this tender particularly suitable, given that Bristol City Council aimed to augment their in-house capacity by engaging external suppliers.

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Notice Information

Notice Title

Integrated Tenant Experience Development Services

Notice Description

Bristol City Council (BCC) is replacing it's housing system, switching from legacy system (Northgate OHMS) to Civica CX by May 2017. This project means our tenant rent account and repairs digital services for tenants must be re-integrated using Liferay. BCC want to improve existing, and create new, services for tenants continuing to focus on user centred design to achieve the future vision for housing digital services. BCC have limited in-house capacity and need to augment our internal team with the help of a supplier. The contract aim is to deliver as much of the development backlog as possible whilst maintaining quality and optimal velocity as we scale up capacity.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-26824c9f-4e33-4a4a-9446-c188cd12d69f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b62f681a-fa95-4490-8cbe-d4b764183fdd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£288,000 £100K-£500K
Lots Value
Not specified
Awards Value
£288,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Mar 20178 years ago
Submission Deadline
20 Dec 2016Expired
Future Notice Date
Not specified
Award Date
5 Jan 20179 years ago
Contract Period
13 Mar 2017 - 13 Mar 2018 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRISTOL CITY COUNCIL
Contact Name
Not specified
Contact Email
supplier.management@bristol.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BRISTOL
Postcode
BS1 5TR
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLK South West (England)
Local Authority
Bristol, City of
Electoral Ward
Hotwells and Harbourside
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

PFI KNOWLEDGE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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