Award

Netcall Services

COUNTY DURHAM AND DARLINGTON NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

05 Feb 2026 at 11:00

Summary of the contracting process

The County Durham and Darlington NHS Foundation Trust has awarded a contract for telecommunications services to Netcall Technology Limited. This procurement falls under the industry category of Telecommunications network, with services to be delivered in the North East region of the United Kingdom. The contracting process, which has now reached the award stage, commenced by calling off from the NHS SBS Patient/Citizen Communication & Engagement Solutions Framework. The contract, valued at £341,055, is set for a 36-month period starting on 1st February 2026 and concluding on 31st January 2029. Key dates to note include the contract award on 22nd January 2026, with the final publication date on 5th February 2026.

This tender presents significant opportunities for businesses involved in telecommunications, especially those that are adept at providing innovative communication solutions to the healthcare sector. Small and medium enterprises (SMEs) are well-suited to compete in such frameworks that utilise selective procurement methods, benefiting from the streamlined call-off approach within existing frameworks. Engaging with similar contracts can lead to substantial growth for businesses focused on the public sector, helping them consolidate their position as reliable service providers in the market.

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Notice Title

Netcall Services

Notice Description

County Durham and Darlington NHS Foundation Trust have awarded a contract to Netcall Technology Limited for telecommunication services by Calling Off without competition via the NHS SBS Patient/Citizen Communication & Engagement Solutions Framework reference SBS10175 (expiring 28/02/2026). The contract has been awarded for 36 Months.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-26ed0994-af62-4fe0-a44b-3b892e135f9a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aa6dd415-936e-4e16-b21a-4fcdd6866167
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment


CPV Codes

32412100 - Telecommunications network

Notice Value(s)

Tender Value
£341,055 £100K-£500K
Lots Value
Not specified
Awards Value
£341,055 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Feb 20262 weeks ago
Submission Deadline
22 Jan 2026Expired
Future Notice Date
Not specified
Award Date
22 Jan 20261 months ago
Contract Period
1 Feb 2026 - 31 Jan 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
COUNTY DURHAM AND DARLINGTON NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DARLINGTON
Postcode
DL3 6HX
Post Town
Darlington
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC33 Darlington
Delivery Location
TLC North East (England)

Local Authority
Darlington
Electoral Ward
Pierremont
Westminster Constituency
Darlington

Supplier Information

Number of Suppliers
1
Supplier Name

NETCALL TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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