Notice Information
Notice Title
GB-MIDDLESBROUGH: SUPPORTING ORGANISATIONAL CHANGE MAPPING THE STUDENT JOURNEY
Notice Description
The University has developed and agreed a Strategic Transformation and Change Programme (TCP) to drive, co-ordinate, support and deliver the necessary changes in University structures, infrastructure, systems, processes and culture. The programme will be managed and co-ordinated by a newly established team (the Transformation and Organisational Development team) which reports to the Chief Operating Officer and the Vice-Chancellor. The team comprises of a Deputy Director, Programme Manager, Service Excellence Manager and Transformation and Organisational Development consultants. Working with Teesside University staff to map and critically evaluate the Teesside University student journey from pre-student (pre-enquiry) to post-student (alumni) for all streams of Students. The successful bidder will be expected to: *Undertake a mapping exercise of the student journey, producing a detailed student journey map. The mapping will: oProduce an 'as-is' understanding of the student touchpoints oarticulate key systems and processes associated with the services delivered at these touchpoints oEvaluate impact (direct or indirect) of current systems and practices on the student journey (highlighting any difference in school practices). *Identify opportunities for innovation, improvements and efficiencies at each stage of the Teesside University student journey. Outcomes of the project will be the production of a detailed student journey map, which includes identified processes aligned to the journey and recommended improvements. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-27bf2f3b-d4c8-4394-b562-2639dc05d5d7
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/896b9fbe-78b9-46f9-b7dc-8fd80dab445f
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
80 - Education and training services
-
- CPV Codes
80300000 - Higher education services
Notice Value(s)
- Tender Value
- £50,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 8 Dec 20178 years ago
- Submission Deadline
- 8 Jan 2018Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 1 Feb 2018 - 31 Jan 2019 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TEESSIDE UNIVERSITY
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- MIDDLESBROUGH
- Postcode
- TS1 3BA
- Post Town
- Cleveland
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC3 Tees Valley
- Small Region (ITL 3)
- TLC32 South Teesside
- Delivery Location
- TLC North East (England)
-
- Local Authority
- Middlesbrough
- Electoral Ward
- Central
- Westminster Constituency
- Middlesbrough and Thornaby East
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/896b9fbe-78b9-46f9-b7dc-8fd80dab445f
8th December 2017 - Opportunity notice on Contracts Finder -
https://www.delta-esourcing.com/tenders/UK-GB-MIDDLESBROUGH:-SUPPORTING-ORGANISATIONAL-CHANGE-MAPPING-THE-STUDENT-JOURNEY/6N3B28N984
Please follow this link to view the notice.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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