This public procurement record has 1 release in its history.

Award

28 Jul 2026 at 12:53

Summary of the contracting process

Yorkshire Ambulance Service NHS Trust procured an additional remote Clinical Assessment Service to maintain safe clinical assessment capacity for 999 and NHS 111 demand. The requirement combines remote healthcare assessment with call-centre operations and medical specialist services. Delivery covers the United Kingdom, with the buying organisation based in Wakefield. This is a health service subcontract supporting ambulance and urgent-care demand rather than a general call-handling contract. The service is intended to provide additional assessment capacity and continuity for urgent clinical activity across the Trust’s emergency and NHS 111 pathways.

The procurement has been completed and awarded through an urgent, time-limited direct award to Herts Urgent Care, to ensure continuity of vital services. The award date was 21 July 2026, following a submission deadline of 17 July 2026 at noon. The awarded value is £700,000. The contract runs from 21 July 2026 to 31 March 2028. The tender is complete and the award is active. The stated procurement route was an urgent award rather than a competitive procedure, with continuity of service forming the basis for selecting the supplier.

This award shows demand for providers able to deliver remote clinical assessment at the interface between ambulance services, emergency 999 demand and NHS 111. A credible competitor for a future requirement would need an established urgent-care clinical operation, suitably qualified medical staff, robust remote consultation and call-centre systems, and the capacity to handle fluctuating high-volume demand safely. Experience of clinical triage, escalation, patient safeguarding, information governance and integration with NHS urgent-care pathways would be important. The buyer’s stated need for continuity indicates that dependable mobilisation, resilient staffing, proven service quality and the ability to maintain uninterrupted clinical coverage would be central to competing effectively.

How relevant is this notice?

Notice Information

Notice Title

YAS 277 2023_24 Additional Remote Clinical Assessment Service - PSR Urgent Award

Notice Description

The Trust required an urgent, time-limited sub-contract for an Additional Clinical Assessment Service to maintain safe clinical assessment capacity across 999 and NHS 111 demand. Direct awarding to HUC to ensure continuity of vital services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-27e5d119-999e-401a-80a6-bc738ee811ff
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4bb5e0d4-7fac-4077-bb0d-95e3d957318b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services


CPV Codes

79512000 - Call centre

85121200 - Medical specialist services

Notice Value(s)

Tender Value
£700,000 £500K-£1M
Lots Value
Not specified
Awards Value
£700,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 Jul 20262 months ago
Contract Period
21 Jul 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Yorkshire Ambulance Service NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WAKEFIELD
Postcode
WF2 0XQ
Postcode Area
Wakefield
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE45 Wakefield
Delivery Location
Not specified

Local Authority
Wakefield
Electoral Ward
Wrenthorpe and Outwood West
Westminster Constituency
Wakefield and Rothwell

Supplier Information

Number of Suppliers
1
Supplier Name

Herts Urgent Care

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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