ITSM Renewal and Expansion

Notice Information

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Notice Title

ITSM Renewal and Expansion

Notice Description

A cloud-based IT Service Management (ITSM) solution with integrated service desk functionality, aligned to established ITSM policies and processes through an intuitive, no-code interface. The solution incorporates flexible, ITIL aligned processes and a CMDB with out of the box automation, supported by an experienced in-house ITSM team.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-b5fd17-282c41c0-fa22-4938-a1d3-4b3c87c57d72
Publication Source: Contracts Finder
Latest Notice: https://www.contractsfinder.service.gov.uk/Notice/3b46da56-6202-4dd4-a2f8-78fbf51ed261
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: Award Notice
Procurement Type: Framework
Procurement Category: Services
Procurement Method: Selective
Procurement Method Details: Call-off from a framework agreement
Tender Suitability: SME
Awardee Scale: Large

Common Procurement Vocabulary (CPV)

CPV Divisions: 48 - Software package and information systems
CPV Codes: 48000000 - Software package and information systems

Notice Value(s)

Tender Value: £236,613 £100K-£500K
Lots Value: Not specified
Awards Value: £236,613 £100K-£500K
Contracts Value: Not specified

Notice Dates

Publication Date: 22 Jun 20264 days ago
Submission Deadline: 1 Feb 2026Expired
Future Notice Date: Not specified
Award Date: 12 Jun 20261 weeks ago
Contract Period: 2 Feb 2026 - 1 Feb 2029 3-4 years
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Not Specified
Awards Status: Active
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: GREENSQUAREACCORD LIMITED
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: BIRMINGHAM
Postcode: B1 2JB
Post Town: Birmingham
Country: England
Major Region (ITL 1): TLG West Midlands (England)
Basic Region (ITL 2): TLG3 West Midlands
Small Region (ITL 3): TLG31 Birmingham
Delivery Location: TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority: Birmingham
Electoral Ward: Ladywood
Westminster Constituency: Birmingham Ladywood

Supplier Information

Number of Suppliers: 1
Supplier Name: HALO SERVICE SOLUTIONS

Further Information

Notice Documents

https://www.contractsfinder.service.gov.uk/Notice/3b46da56-6202-4dd4-a2f8-78fbf51ed261
22nd June 2026 - Awarded contract notice on Contracts Finder

Open Contracting Data Standard (OCDS)

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JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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