Award

Datadog: Cloud Infrastructure Monitoring Service

NHS BUSINESS SERVICES AUTHORITY

This public procurement record has 1 release in its history.

Award

22 Jul 2025 at 07:41

Summary of the contracting process

In the recent procurement process, NHS Business Services Authority, situated in Newcastle Upon Tyne, has successfully completed the tender for the "Datadog: Cloud Infrastructure Monitoring Service." This project falls under the industry category of Software Package and Information Systems and involves a substantial budget of £450,000. The procurement process, which was carried out using a selective method through a call-off from a framework agreement, progressed to the awarding stage with the award notification published on 22 July 2025. The contract was awarded to SOFTCAT PLC on 25 June 2025 and spans from 1 July 2025 to 30 June 2028, covering service delivery across various regions, including the United Kingdom and other British Overseas Territories.

This tender presents a noteworthy opportunity for businesses specialising in IT services and software platforms, particularly those focusing on cloud infrastructure and real-time analytics. The award to a large enterprise, SOFTCAT PLC, suggests that businesses with substantial resources and capacity to deliver complex IT solutions are well-positioned in this market. SMEs, identified as suitable by the procurement specifications, can also leverage similar opportunities in public sector tenders, especially those structured within framework agreements, to expand their portfolios and collaborate with large buying organisations like the NHS Business Services Authority.

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Notice Title

Datadog: Cloud Infrastructure Monitoring Service

Notice Description

Provision of a cloud-based monitoring and analytics platform that provides real-time insights into complex IT environments

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-29793cc6-eaa6-42b1-9c45-0f5a9e5b88ed
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/51a17583-5740-4f8b-a64a-281d0ce20fc1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£450,000 £100K-£500K
Lots Value
Not specified
Awards Value
£450,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jul 20257 months ago
Submission Deadline
6 Jun 2025Expired
Future Notice Date
Not specified
Award Date
24 Jun 20258 months ago
Contract Period
30 Jun 2025 - 30 Jun 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS BUSINESS SERVICES AUTHORITY
Contact Name
Agbomeire Immanuel Ikhaobomeh
Contact Email
commercialservicesteamdl@nhsbsa.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified

Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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