Notice Information
Notice Title
External Debt Recovery Services
Notice Description
The University of Southampton is looking to obtain external debt recovery services. Typically, student debt is passed to the Credit Control (CC) team after a set of 4 emailed Dunning reminders have been sent to the student from the Fees team, and where the student has failed to respond. Other situations when student debt is passed to CC will be when a student has requested a bespoke payment plan or has left the UoS and would no longer receive the 4 automated emails from the Fees team. An active telephone, email and letter campaign is then used to target these non-payers to establish a reason for non-payment and ultimately collect the debt. There are times when none of the above actions are successful, and the UoS then requires the assistance of a third party to recover the debt. The Supplier is required to act on the University's behalf to collect overdue student debt which will be a minimum of 60 days old at the time of referral.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-29dbe6f2-832a-4dc1-8bed-5c7690bfe02d
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/faf2a197-89e0-4030-9beb-5343b363c6ff
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
66 - Financial and insurance services
-
- CPV Codes
66122000 - Corporate finance and venture capital services
Notice Value(s)
- Tender Value
- £79,220 Under £100K
- Lots Value
- Not specified
- Awards Value
- £79,220 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 20 Jan 20251 years ago
- Submission Deadline
- 19 Nov 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 19 Jan 20251 years ago
- Contract Period
- 25 Jan 2025 - 24 Jan 2029 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- UNIVERSITY OF SOUTHAMPTON
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- SOUTHAMPTON
- Postcode
- SO17 1BJ
- Post Town
- Southampton
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ3 Hampshire and Isle of Wight
- Small Region (ITL 3)
- TLJ32 Southampton
- Delivery Location
- Not specified
-
- Local Authority
- Southampton
- Electoral Ward
- Portswood
- Westminster Constituency
- Southampton Test
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/faf2a197-89e0-4030-9beb-5343b363c6ff
20th January 2025 - Awarded contract notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-29dbe6f2-832a-4dc1-8bed-5c7690bfe02d-2025-01-20T11:37:31Z",
"date": "2025-01-20T11:37:31Z",
"ocid": "ocds-b5fd17-29dbe6f2-832a-4dc1-8bed-5c7690bfe02d",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "2024UoS-1338",
"title": "External Debt Recovery Services",
"description": "The University of Southampton is looking to obtain external debt recovery services. Typically, student debt is passed to the Credit Control (CC) team after a set of 4 emailed Dunning reminders have been sent to the student from the Fees team, and where the student has failed to respond. Other situations when student debt is passed to CC will be when a student has requested a bespoke payment plan or has left the UoS and would no longer receive the 4 automated emails from the Fees team. An active telephone, email and letter campaign is then used to target these non-payers to establish a reason for non-payment and ultimately collect the debt. There are times when none of the above actions are successful, and the UoS then requires the assistance of a third party to recover the debt. The Supplier is required to act on the University's behalf to collect overdue student debt which will be a minimum of 60 days old at the time of referral.",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "66122000",
"description": "Corporate finance and venture capital services"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"postalCode": "SO17 1BJ"
}
]
}
],
"minValue": {
"amount": 59415,
"currency": "GBP"
},
"value": {
"amount": 79220,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"tenderPeriod": {
"endDate": "2024-11-19T12:00:00Z"
},
"contractPeriod": {
"startDate": "2025-01-25T00:00:00Z",
"endDate": "2029-01-24T23:59:59Z"
},
"suitability": {
"sme": true,
"vcse": false
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/d74ZA5zA",
"name": "UNIVERSITY OF SOUTHAMPTON",
"identifier": {
"legalName": "UNIVERSITY OF SOUTHAMPTON",
"scheme": "GB-SRS",
"id": "sid4gov.cabinetoffice.gov.uk/d74ZA5zA"
},
"address": {
"streetAddress": "BUILDING 37, HIGHFIELD CAMPUS,UNIVERSITY ROAD, Highfield",
"locality": "SOUTHAMPTON",
"postalCode": "SO171BJ",
"countryName": "England"
},
"contactPoint": {
"name": "Hannah Nash",
"email": "procurement@soton.ac.uk",
"telephone": "02380595000"
},
"details": {
"url": "https://www.southampton.ac.uk/"
},
"roles": [
"buyer"
]
},
{
"id": "GB-COH-2893487",
"name": "STA International Limited",
"identifier": {
"legalName": "STA International Limited",
"scheme": "GB-COH",
"id": "2893487"
},
"address": {
"streetAddress": "The Drying Loft, 25/26 Turkey Court, Turkey Mill Business Park, Ashford Road, Maidstone, ME14 5PP"
},
"details": {
"scale": "sme",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/d74ZA5zA",
"name": "UNIVERSITY OF SOUTHAMPTON"
},
"awards": [
{
"id": "ocds-b5fd17-29dbe6f2-832a-4dc1-8bed-5c7690bfe02d-1",
"status": "active",
"date": "2025-01-19T00:00:00Z",
"datePublished": "2025-01-20T11:37:31Z",
"value": {
"amount": 79220,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-COH-2893487",
"name": "STA International Limited"
}
],
"contractPeriod": {
"startDate": "2025-01-25T00:00:00Z",
"endDate": "2029-01-24T23:59:59Z"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/faf2a197-89e0-4030-9beb-5343b363c6ff",
"datePublished": "2025-01-20T11:37:31Z",
"format": "text/html",
"language": "en"
}
]
}
]
}