Award

Security Control Centre

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 2 releases in its history.

AwardUpdate

05 Jun 2025 at 15:17

Award Notice
Award

20 Dec 2024 at 15:36

Award Notice
Summary of the contracting process

The Department for Work and Pensions (DWP), located in London, has awarded a contract for a Security Control Centre valued at £51.6 million, with an initial period of five years and potential extensions to 2030. This project is classified under the Security, fire-fighting, police, and defence equipment industry category and will be implemented across multiple regions including the UK, Channel Islands, and Europe. The procurement method followed was a selective 'Call-off from a framework agreement' under Lot 3 of the Crown Commercial Services Framework RM6257, and the contract was awarded to Mitie Security Limited on 9 December 2024. The Security Control Centre will focus on centralising the DWP’s security system monitoring and emergency response.

This contract provides substantial opportunities for business growth, particularly for firms specialising in security technology and facilities management. Small and medium-sized enterprises (SMEs) with expertise in alarm receiving centres, video surveillance, and emergency response systems could find significant opportunities to collaborate or subcontract within this extensive supply chain. The project's large scale and diverse geographical reach offer unique potential for businesses to expand their footprint leveraging the DWP's extensive estate and infrastructure needs.

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Notice Information

Notice Title

Security Control Centre

Notice Description

The Department for Work and Pensions (DWP) is the UK's largest public service department and is responsible for welfare, pensions, and child maintenance policy. The Department is responsible for administering the State Pension and a range of working age, disability, and ill health benefits to around 20 million claimants. The DWP operates on a scale that is almost unrivalled anywhere in Europe, and most people in Great Britain will encounter the DWP at some point in their lives. The DWP delivers its services through a leasehold Estate, operating over 800 properties nationally. This includes job centres, assessment centres, corporate centres, and service centres. The DWP Estate is geographically dispersed and has a large footprint on UK high streets as it requires a local presence. About the SCC: The Security Control Centre (SCC) is a combination of an Alarm Receiving Centre (ARC), Remote Video Receiving Centre (RVRC) and other centralised security functions. The SCC will provide a central facility for receiving alarm notifications, monitoring Video Surveillance System (VSS) images, utilising radio and other communication technologies, and controlling the response to emergency incidents. The SCC will provide the services 24 hours per day, 365 days per year. The SCC will provide critical centralisation of all the Authority's security system monitoring, responses, data, and reporting. The appointed SCC Supplier will work closely with Authority, the Total Facilities Management Supplier, Security Guarding Supplier and other members of the Authority's Estates department supply chain to ensure the safety and security of the Authority's employees, customers, and property. This contract was awarded as part of a Further Competition under Lot 3 of the Crown Commercial Services Framework RM6257 Security - Physical, Technical and Support Services. This contract is for an initial period of 5 years, following a mobilisation period. With the optional extensions of 1 year + 1 year + up to 3 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2a8e63db-b1a5-4839-945e-64aa0ed50267
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c206413f-8a81-40fe-9634-17c747673a8d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment

CPV Codes

35000000 - Security, fire-fighting, police and defence equipment

Notice Value(s)

Tender Value
£51,600,000 £10M-£100M
Lots Value
Not specified
Awards Value
£24,400,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
5 Jun 20258 months ago
Submission Deadline
16 May 2024Expired
Future Notice Date
Not specified
Award Date
9 Dec 20241 years ago
Contract Period
30 Sep 2025 - 30 Sep 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Not specified
Contact Email
constance.gilfedder1@dwp.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

MITIE SECURITY

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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