Award

Customer Contact Review

NATIONAL HIGHWAYS

This public procurement record has 1 release in its history.

Award

31 Oct 2023 at 15:28

Summary of the contracting process

The National Highways has awarded a contract for a Customer Contact Review valued at £200,000, falling under the Business and management consultancy services category. The procurement method used was selective, with a call-off from a framework agreement. The contract period is from October 18, 2023, to March 31, 2024, and the tender period ended on October 17, 2023.

This tender provides an opportunity for businesses in the consultancy and related services sector to engage in service provision. Companies experienced in business and management consultancy are well-suited to compete for this contract. The opportunity is in line with the industry category, and interested businesses can explore collaboration with the contracting authority, National Highways, for potential future engagements.

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Notice Title

Customer Contact Review

Notice Description

Customer Contact Review

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2aac42b9-103b-4230-944d-ff1d11c8cb31
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/af1792fe-2026-429e-9a2d-2b0e678b1854
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79400000 - Business and management consultancy and related services

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
Not specified
Awards Value
£200,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Oct 20232 years ago
Submission Deadline
17 Oct 2023Expired
Future Notice Date
Not specified
Award Date
22 Oct 20232 years ago
Contract Period
17 Oct 2023 - 31 Mar 2024 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NATIONAL HIGHWAYS
Contact Name
David Bayliss
Contact Email
david.bayliss@nationalhighways.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LEEDS
Postcode
LS11 9AR
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Beeston & Holbeck
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

PRICEWATERHOUSECOOPERLLP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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