Award

Employment Agency Standards Inspectorate Workpro Case Management System

BUSINESS ENERGY AND INDUSTRIAL STRATEGY

This public procurement record has 1 release in its history.

Award

14 Apr 2021 at 10:57

Summary of the contracting process

The procurement process involves the Business Energy and Industrial Strategy seeking a case management system for the Employment Agency Standards Inspectorate. The tender titled "Employment Agency Standards Inspectorate Workpro Case Management System" is classified under IT services and is based in London, England. It was awarded on 9 March 2021, following a selective procurement method via a call-off from a framework agreement. The contract runs from 25 March 2021 to 24 March 2023, with a total value of £186,950.50. The tender period ended on 8 March 2021.

This contract presents substantial opportunities for businesses in the IT services sector, especially those offering consulting, software development, and system integration. Small and medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) are particularly well-positioned to compete, as the contract's requirements include ongoing support, data management, and continuous improvement of the cloud-based system. The successful implementation of this system could enhance service delivery for the government and improve oversight of work processes.

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Notice Title

Employment Agency Standards Inspectorate Workpro Case Management System

Notice Description

The Services to be provided by the Supplier are outlined below: The Department requires a case management system that provides: - Data entry: capture, tracking, and storage of new and existing casework. - Cloud hosting for integrated systems: support and maintenance for system integration relating to scheduling and resource management, and partner system hosting. - Data migration: import and export of data from existing systems; data sharing relating to partner systems. - Controlled access: licences for users; appropriate access and permissions. - Ongoing support and maintenance: for business as usual; helpdesk function. - Standardisation: document templates; reporting functionality; support with report writing. - Training provision: across different system functions. - Continuous improvement: system enhancement; system stream-lining; configuration changes; servicing of change requests in response to changing business needs. The case management system will allow both the EAS Management Team and the Senior Management Team in Labour Markets to continue to have greater oversight of the work being undertaken, and to increase resilience and transparency into the processes. It is expected the solution will continue to be cloud-based to reduce integration and siting issues.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2aacd2da-c35e-4058-9bf9-cb4ab11a7595
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c49c90d8-e2bd-43af-813a-28ac28c48c1c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£186,950 £100K-£500K
Lots Value
Not specified
Awards Value
£186,950 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Apr 20214 years ago
Submission Deadline
8 Mar 2021Expired
Future Notice Date
Not specified
Award Date
9 Mar 20214 years ago
Contract Period
25 Mar 2021 - 24 Mar 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BUSINESS ENERGY AND INDUSTRIAL STRATEGY
Contact Name
Not specified
Contact Email
nicolle.farley@beis.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 0ET
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

COMPUTER APPLICATION SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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